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Exploring Emotional Demands at Work

 

About us

The focus of the research in this area is on emotions at work and we are interested in both individual and organisation perspectives on the following questions:

An image of an informal group discussion

  • What are the emotional demands for different occupations?
  • How are emotions experienced at work?
  • How are emotions managed at work?
  • Would emotion skills training be helpful?

Our completed ESRC funded study focuses on the profession of social work and we are running another project to examine the effect of emotional skills training in the NHS.

If you work in any emotionally demanding profession please get in touch if you would be interested to take part in our research.

If you are a researcher working in the area of emotion in applied settings and would like to discuss possible collaborations please get in touch.

Contact: Laura Biggart, l.biggart@uea.ac.uk

The research group

Dr Laura Biggart – Laura is a Lecturer in Psychology and Social Science Research Methods in the School of Psychology at the University of East Anglia. She leads this research group on emotional demands at work and is Principal Investigator for the ESRC Emotional Intelligence in Social Work study.

Dr Emma Ward – Emma is a Senior Research Associate in the School of Social Work at the University of East Anglia. Emma is the senior researcher for the ESRC Emotional Intelligence in Social Work study.

Laura Cook - Laura is a Lecturer in Social Work and research associate on the  ESRC Emotional Intelligence in Social Work study.

Professor Gillian Schofield – Gillian is a Professor of Social Work at the University of East Anglia and renowned for her work in attachment and foster care. Gillian is the social work advisor for the Emotional Intelligence in Social Work study.

Professor Philip Corr – Philip is Professor of Psychology and Behavioural Economics at City University and renowned for his work on individual differences in fundamental systems of emotion and motivation that underlie approach and avoidance behaviour. Philip is individual differences advisor for the Emotional Intelligence in Social Work study.

Professor Clive Fletcher – Clive is Emeritus Professor of Psychology at Goldsmiths University and renowned for his work The influence of personality and cognitive factors in self-assessment and self-awareness and factors affecting 360 degree feedback, performance appraisal and performance management outcomes. Clive is the occupational psychology advisor for the Emotional Intelligence in Social Work study.

Dr Chris Stride – Chris is a Senior Lecturer in Psychology at the Institute of Work Psychology at the University of Sheffield and renowned for his skills in the analysis of complex multilevel and longitudinal data. Chris is the statistics advisor for the Emotional Intelligence in Social Work study.

Dr K.V.Petrides – Dino is a Senior Lecturer in Psychology at University College London and is renowned for his work on Trait Emotional Intelligence. Dino is advisor on Trait Emotional Intelligence for the Emotional Intelligence in Social Work study.

Dr Marc Brackett – Marc is director of the Yale Center for Emotional Intelligence at Yale University and is renowned for his work in developing training for schools on social and emotional learning. 

Dr Piers Fleming - Piers is a Lecturer in Psychology. His work focuses upon behaviour and judgments under uncertainty, including studies on risk perception, cooperative and altruistic behaviour.

Dr Chris Beckett - Chris is a Lecturer in Social Work. His empirical research to date has been to do with care proceedings and what happens to children during, before and after these lengthy decision-making processes. 

Peter Jordan - Peter is a Lecturer in Social Work. His research focuses on the relationships between key professionals engaged in child protection work, with a particular emphasis on the ethical stances taken by workers from different agencies. 

Jennifer Bowler – Jennifer is a psychologist and research associate on the ESRC Emotional Intelligence in Social Work study.

Kevin DanielsKevin Daniels is Professor of Organisational Behaviour and leads the Work, Learning and Wellbeing evidence programme for the Economic and Social Research Council funded What Works Wellbeing Centre. Laura Biggart, Kevin Daniels and Patricia Harris are collaborating on developing and evaluating Emotional Resilience training for ancillary staff in the NHS and teachers.

Dr Patricia HarrisPatricia is currently the Outreach Academic Fellow for the Faculty of Medicine and Health Sciences at the University of East Anglia.