Contact numbers and email

Ring 01603 592092 if you have lost your keys or are locked out of your accommodation.

Speak to our Admissions team on Live Chat, Monday to Friday, 09:30 to 16:30 about any questions you have for this years’ admissions.
Email for any other queries.

For any Postgraduate Research enquiries, you can speak to our team on Live Chat, Monday to Friday, 10:00-12:00 and 14:00-16:00.

If you wish to make a complaint about residents that you think are UEA students, please contact our UEA Community Liaison Team.

You may also wish to consider addressing your concerns to:

Norwich City Council
Norfolk Constabulary 

Read our COVID-19 FAQs for more information
Please note: We are no longer operating the telephone line.
Visit our freedom of information pages.
Speak to us on Live Chat Monday to Friday 08:00 to 17:00.You can also email us on or ring +44 (0)1603 592345.
Speak to us on Student Information Zone Live Chat, Monday to Friday, 09:00 to 17:00.
Current staff and students can visit our Learning and Teaching contact page on My.UEA (login required) for further information on how to get in touch with us.
Visit our Library FAQ pages for Library COVID-19 restrictions
Speak to us on Live Chat, Monday to Friday 09:00 to 17:00.

For all media enquiries please email or call +44 (0)1603 593496.
If you are calling out of hours please call security on +44 (0)1603 592352 and they will put you in touch with the duty media relations manager.

Requests to use UEA as a location for films, documentaries and photographic shoots should be emailed to Visit the Campus and Community webpage for more details of what you need to include. Locations fees apply.

Visit our Health and Safety pages.
Speak to our current students and staff on Unibuddy.
Email or telephone +44(0)1603 592352 or for emergencies only call +44(0)1603 592222.
Student Services can assist with initial advice and signposting for Wellbeing, Learning Enhancement, Disability Support, SpLD, Student Life, Finance, Visa and Residential Life. Speak to one of our advisers on Live ChatMonday to Friday from 10:00 to 16:00.
You can speak to our dedicated Switchboard team on 01603 456161, Monday to Friday 08:45 to 17.00.