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Welcome to the Student Records Office
We deal with various issues surrounding students and courses, detailed below.
For all other queries, please contact us.
Please note (May 2025): The Student Records Inbox is extremely busy at the moment, orders and responses are taking up to 15 working days to be dealt with. If you wish to order an Academic Transcript please complete an order form found under Official Transcripts/Diploma Supplements section, once complete please email this to student.records@uea.ac.uk. Alternatively, an order can be placed online. We apologise for the delay and will get back to you as soon as we can.
To place an order online please click on the link below:
Academic Verification Letters
more...We, or the relevant UEA LTS Hub, can provide a short standard letter confirming the basic details of your UEA registration and award obtained. Please note that charges, which are payable in advance, may apply.
Official Transcripts / Diploma Supplements
more...A detailed document giving information regarding the content of your UEA course. Please note that transcript orders can take up to 30 working days (6 weeks) to be processed and issued and charges, which are payable in advance, may apply.
Replacement UEA graduation certificates
more...If you have lost your UEA graduation certificate we can provide you with a replacement. Please note that a charge, which is payable in advance, applies.
Certified copies of UEA Certificates
more...These are photocopies of your original UEA certificate which are individually stamped and signed by the University to confirm that they are an accurate and true copy of the original.
Document Costs and Delivery Charges
more...A summary of the costs and charges associated with documents and deliveries
Payment Instructions
more...In some cases charges apply and you can view the payment options and instructions in this section.
UEA Partner Institutions
more...Transcripts, letters, and replacement parchments for partner institutions.
Student Council Tax: Certificates and Information
more...Information regarding eligibility for a certificate for confirmation of full-time student status for Council Tax purposes, and how to obtain one.
Student Name Change Policy
more...The University Policy which covers changes of name can be found here.