Welcome to the Student Records Office
We deal with various issues surrounding students and courses, detailed below.
For all other queries, please contact us.
Student Records Office COVID-19 statement
Due to the current health and safety policy of the University of East Anglia, designed to minimise the spread of COVID-19, the services that can currently be provided by the University’s Student Records Office are restricted and we are therefore unable to process any requests for documents produced on paper.
To summarise we can currently produce the following electronic documents:
- A degree/award verification letter in pdf format which will be delivered via email
- Academic Transcript/Diploma Supplement in pdf format which will be delivered via email
There is a charge of £6 for each document.
Unfortunately, we cannot currently produce the following documents:
- Transcripts for undergraduates commencing their course in or prior to 1992/93
- Transcripts for taught postgraduates commencing their course in or prior to 2000/01
- Transcripts for postgraduate research students
The following services are also suspended until further notice:
- Signed, sealed envelopes
- DHL courier service
- Completion of forms
You may wish to contact the Student Records Office team on firstname.lastname@example.org to determine if your requirements are currently possible.
'To whom it may concern' LettersWe, or the relevant UEA LTS Hub, can provide a short standard letter confirming the basic details of your UEA registration and award obtained. Please note that charges, which are payable in advance, may apply.
Official Transcripts / Diploma SupplementsA detailed document giving information regarding the content of your UEA course. Please note that transcript orders can take up to 30 working days (6 weeks) to be processed and issued and charges, which are payable in advance, may apply.
Replacement UEA graduation certificatesIf you have lost your UEA graduation certificate we can provide you with a replacement. Please note that a charge, which is payable in advance, applies.
Certified copies of UEA CertificatesThese are photocopies of your original UEA certificate which are individually stamped and signed by the University to confirm that they are an accurate and true copy of the original.
Document Costs and Delivery ChargesA summary of the costs and charges associated with documents and deliveries
Payment InstructionsIn some cases charges apply and you can view the payment options and instructions in this section.
UEA Partner InstitutionsTranscripts, letters, and replacement parchments for partner institutions.
Student Council Tax: Certificates and InformationInformation regarding eligibility for a certificate for confirmation of full-time student status for Council Tax purposes, and how to obtain one.
Student Name Change PolicyThe University Policy which covers changes of name can be found here.