How brands work: the role brands play in our lives, how brands have changed over time, how brands make a commercial and social impact
How brands are managed: the branding industry, the changing world of brand management, managing multiple brands
How brands get defined: how brands begin, the aims and shape of a branding project, techniques for defining what a brand wants to stand for
How brands get designed: great brand design, the four dimensions of brand design, the fluid processes that lead to great brand design
How brands drive organisations: the idea of the brand-led business, the four quadrants of brand action, the role of brand in innovation and change
Where brands are going next: the future of brands, your personal brand, ways to continue the journey.