UEA understands that these are uncertain times, for both students and parents and we have a range of teams on hand to support you through online live chat.
You can find the easiest way to contact them below.
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Admissions or Course Enquiries
Speak to our Admissions team on Live Chat, Monday to Friday, 10:00 - 12:00 & 14:00 - 16:00 about any questions you have for this years’ or next years' admissions.more... -
IT Services, including Campus Card Enquiries
The IT Service Desk is the first place to contact if you need help with anything IT-related. Speak to us on Live Chat Monday to Friday 8.00am to 5.00pm.more... -
Library Services for current students and staff
Speak to our Library team on Live Chat, Monday to Friday 9.00am to 5.00pm.more... -
Postgraduate Research
For any Postgraduate Research enquiries, you can speak to our team on Live Chat, Monday to Friday, 10.00am-12.00 and 2.00pm-4.00pm.more... -
Prospective Students
Speak to our current students and staff on Unibuddy.more... -
Student Information Zone – Learning and Teaching enquiries
We’re here to help with your Learning and Teaching questions, such as timetables, course or module choice or submitting coursework. Speak to us on Student Information Zone Live Chat, Monday to Friday, 9.00am to 5.00pm.more... -
Student Services
Student Services can assist with initial advice and signposting for Wellbeing, Learning Enhancement, Disability Support, SpLD, Student Life, Finance, Visa and Residential Life. Speak to one of our advisers on Live Chat, Monday to Friday from 10.00am-4.00pm.more...
Anything else?
You can also speak to our dedicated Switchboard team on 01603 456161, Monday to Friday 8.45am to 5.00pm. Outside of these hours there is information on key services available.