IT Service Desk

Our IT Services offer a wide range of IT and communication services to support you through your studies and work with us.

Our UEA Support Hub is available to help with all your IT needs.

This includes:

• a virtual assistant - available 24/7

• knowledge articles

• ticket logging & checking ticket progress

On campus support is available 5 days a week, find us here ///clear.ranch.sparks

Reset your Password

All UEA staff, students and visitors who have a method of authentication set up are able to reset their passwords using our Self Service Password Reset.

Looking for our IT Live chat service?

Live chat has moved and you can access it via our UEA Support Hub. Look for the green chat icon.

Other ways to contact the IT Service Desk

You can log in, with your UEA username and password, to view all of our up-to-date contact information for the IT Service Desk on My UEA.