Try our new (beta) AI Assistant

If you’re looking for instant help why not try our beta AI assistant, Sylvester.

Our AI Assistant is available 24/7 and is an easy way for new and returning students to find information about IT account passwords, campus cards, connecting to eduroam, printing and software.


Sylvester is still learning and can provide answers and help for our most asked questions. We will continue to use your feedback to make improvements. This is a beta solution and is subject to being withdrawn at short notice.


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