![Person on laptop](https://www.uea.ac.uk/f/185167/764x540/a94f11f5e5/person-on-laptop.jpg/m/283x200/filters:quality(50))
Try our new (beta) AI Assistant
If you’re looking for instant help why not try our beta AI assistant, Sylvester.
Our AI Assistant is available 24/7 and is an easy way for new and returning students to find information about IT account passwords, campus cards, connecting to eduroam, printing and software.
![](https://..../71/87/ai-technology-artificial-intelligence-banner-vector-46317187.jpg)
Sylvester is still learning and can provide answers and help for our most asked questions. We will continue to use your feedback to make improvements. This is a beta solution and is subject to being withdrawn at short notice.
Useful links
![Person on laptop](https://www.uea.ac.uk/f/185167/764x540/a94f11f5e5/person-on-laptop.jpg/m/283x200/filters:quality(50))
![person holding a mobile phone](https://www.uea.ac.uk/f/185167/764x540/980bb012ac/person-on-phone.jpg/m/283x200/filters:quality(50))