New Student FAQs
UEA is committed to inclusive study, so everyone can get involved with student life. Our services help support you in all aspects of your time at university.
Our experienced advisers can help you with many issues as well as support you whilst settling in and throughout your time at university. They can provide advice, guidance and support on a range of topics including mental health and wellbeing, student life, finances, study skills and disability.
Student Services offers a support service for all students with a disability (physical, mental or a Specific Learning Difficulty (SpLD)) e.g. dyslexia, long term and short term medical conditions and acute medical conditions e.g. severe allergic reactions.
Before you arrive at UEA, you can tell us about your circumstances, about any disability - including mental health conditions and long term health conditions.
Please let the University know of any support needs as soon as possible before you arrive, so that support can be put in place for you
Enhancing your learning
Our Learning Enhancement Team can help you study more effectively and improve your work by providing expert guidance on study skills, maths and statistics, academic writing and use of English.
advice(su) are an impartial team of trained and experienced advisors who are on hand to provide free, confidential advice and representation on a range of issues, including; studies, complaints, support at university meetings and housing plus welfare issues.
They are part of uea(su), and are completely independent of the University.
Open Up UEA
Start university with confidence using OpenUp UEA, a student support app made by students for students.
OpenUp UEA helps you:
- Know where you are on campus
- Find support services
- Manage your money
- Plan your week
- Track your feelings to help solve problems.
CareerCentral can help you find your place in the world. We can support you with finding part-time jobs, volunteering opportunities, paid internships, placements and graduate level jobs while you are at UEA and for three years after you graduate.
We provide 1:1 guidance appointments and mock interviews too, helping you from the beginning of your journey and deciding what you’d like to do, all the way through to practical application and interview advice.
Our online portal, MyCareerCentral, hosts thousands of vetted opportunities right at your fingertips, as well as careers events and workshops you can get involved and many online resources to support you in your future career. It’s available 24/7 so login now and start exploring some of the opportunities, resources and events we have available to you.
These are just some of the ways you can get involved with CareerCentral . If you have any questions or need any support, please email email@example.com
Whether you’re a person of faith or not, you are welcome at the UEA Faith Centre. It’s a spiritual meeting place offering a range of worship facilities, enabling students and staff to explore their own beliefs. It also acts as a community centre, providing a welcome to all. You can speak to Chaplains and Faith Advisers representing most world faiths. Whatever your reasons for coming, this is a safe, respectful environment where everyone is offered a sympathetic ear, in total confidence.
We are open 10am – 4pm, Monday to Friday during the semester, and on Sunday evenings for services.
Report and Support
Report and Support is an online tool that allows you to request and access support if you’ve been affected by any issues relating to harassment, assault, abuse or bullying of any kind, and also allows students to report any such incidents directly to the University. It also contains information on sources of support both at UEA and beyond, as well as campaigns run by the Students’ Union.
Staying Safe on Campus - Covid-19
Your safety and wellbeing is our highest priority, so we are keeping some COVID-19 safety measures across campus. Face coverings will still be required when moving around inside buildings, unless exempt – but can be removed in offices and teaching rooms if a distance of at least one metre can be maintained. Routine touch point cleaning will continue, and there’ll be plenty of hand sanitiser available around campus. There won’t be a one-way system, but there’ll be a ‘Keep Left’ approach both inside buildings and on external walkways and staircases. The situation is constantly evolving and all of our safety measures will be kept under constant review.
For advice, guidance and FAQs relating to COVID-19, including information on what you need to do if you think you have symptoms, please see our frequently asked questions for new students.