"If you were to get worse"...Communication Skills for discussing Future Care
Key Details
- Course Fee
- £500
- Further Information
- fmh.cpd@uea.ac.uk
- Course Duration
- 2 Consecutive Days
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Welcome to Norwich
According to the Sunday Times, this city is one of the best places to live in the UK.
Course Overview
This two day course teaches clinicians how to initiate and conduct conversations with patients, and families, about “if you were to get worse…”, to help them understand their prognosis and think forward about how they would like to be cared for if, and when, their condition deteriorates.
Routinely holding skilful, patient-centred conversations around future care can have a profound impact on a patient’s quality of life and experience, as well as ensure effective use of NHS resources.
The impact of this conversation has been shown to:
- improve quality of life
- reduce the use of unnecessary and unwanted escalating care for example repeated investigations / treatment / admission to ITU
- improve clinicians’ documentation and delivery of the patient’s preferences including preferred place of death
- reduce repeated/emergency hospital admissions
We welcome applications from all sectors of clinical practice e.g. Nursing, Medicine and Allied Health Professions working at Band 6 and above in Primary of Secondary Care settings.
This Advanced Communication Skills Training is recognised as supporting staff completing ReSPECT Training at Tier 3.
Course Structure
The course is face to face and highly interactive focusing on teaching and practicing the key communication skills required to initiate and sustain sensitive conversations with patients and their families. The training aims to move conversations beyond discussing just the resuscitation component of planning future care (although DNACPR is covered),to help patients better understand their prognosis and think forward about how they would like to be cared for if, and when, their illness deteriorates.
The course involves 2 full days of training in small groups of approx. 8 healthcare professionals with an experienced facilitator and highly skilled simulated patient.
An accompanying course pre and post-course handbook are provided as resources for clinical practice.
Learning Outcomes
By the end of the training participants will be able to:
- identify those patients at risk of dying in the next 12 months
- initiate and sustain conversations with patients (& families) about their condition, prognosis and options for future care which takes into account the patients’ individual values, goals and priorities
- enable patients’ preferences to be heard, respected, and recorded beyond a DNACPR conversation
Course Feedback
"Your training days were the most interactive, positive teachings I have ever experienced, which is saying something as I did 2, Two year nursing apprenticeships with all manner of training sessions!
There is absolutely no doubt that I will recommend the course to my colleagues".
Laura Buckley Urgent Community Response NCHC
"I just wanted to let you know that I really enjoyed this 2-day course. I found the content really applicable to my practise and will (and already have!) start to implement some of the skills and knowledge I learned. Mandy, Kim and Rosie were exceptional facilitators who were so professional and kind throughout, further making our learning enjoyable, fun and understandable! I was lucky to share the course with nurses from different backgrounds and Trusts which made the learning more diverse, and it felt like a treat to be off site. I've been recommending the course to all my colleagues"
Liz Wootton, Home Oxygen Service & COPD CNS