We know you probably will have lots of questions before you start your application that we hope you will find answers for in this section. We advise that you read all the pages before starting your application.
Create user account
When you access the accommodation application for the first time, click on the red link labelled ‘First time user account creation’. You will be prompted to enter your UEA Applicant / Student Number (this is a 7 or 9 digit number, which you can find on your correspondence from UEA). You will also be asked for your surname, and your date of birth (which must be entered in the format: dd/mm/yyyy).
Please note that this account is only for your accommodation application. It is not the same as a MyUEA account.
You will only be able to register for the accommodation application once you have accepted an offer to study at UEA. Please allow 24 hours after accepting your course offer before registering for the accommodation application.
Email address
After confirming your personal details, you will be asked to provide a contact email address.
We strongly recommend that you use a non-Hotmail email address for your accommodation application. This is because of numerous problems which have been reported to us by previous applicants using Hotmail accounts. In some cases, these problems have led to applicants not receiving their accommodation offers, and therefore having their offers cancelled.
Please ensure that the email address you provide is for an account to which you will continue to have access until your arrival at UEA. In particular, we recommend that you do not use a school or college email account, which is likely to be closed during the summer period.
After the successful completion of your application, you will receive an email confirmation. If you do not receive a confirmation email, please contact us urgently.
We will use email to contact you about your application. Please add ‘accom@uea.ac.uk’ to your Safe Senders list or equivalent. Regularly check both your inbox and your junk mail folder for any messages from us.
Your accommodation offer will be sent via email. You will typically have 3 days to respond. If you do not respond within the time limit, your offer may be cancelled.
Accommodation requirements
The application section titled ‘Accommodation Requirements’ includes several questions to enable us to make an appropriate accommodation allocation for your specific circumstances. The default response to these questions is ‘No’, but if you click on the answer box you can select ‘Yes’.
One of the questions in this section is ‘Do you have any illness, disability, or special requirement relevant to your accommodation needs?’ If you select ‘Yes’, a text box will appear, in which you can type details of your circumstances (for example, a dust allergy / asthma, restricted mobility) and any accommodation adaptations you require. Please note that this information may be shared confidentially with relevant staff in the Student Support Service.
Data protection
Allocation information
Please note the following important points before completing your application.
The application form will take approximately 5-10 minutes to complete. Before beginning the application form, please refer to the accommodation options for full details about all accommodation types. You should consider factors such as location, price and room facilities when choosing your preferences.
The room options available to you will be listed on the application form. Please note that you will need to rank each option in preference order.
Our allocation policy is to aim to provide a mixed social environment for residents. Where possible we try to ensure that each flat has an appropriate gender balance, that there is a mix of Home and International students, and that residents are studying a variety of courses.
Room numbers
We try to allocate students one of their top preferences, but this is not always possible, particularly due to the varying numbers of rooms available in each accommodation option. The room stock information below shows the number of rooms available in each accommodation option:
| Residence Type | Rooms |
|---|---|
| En Suite Campus: Hickling/Barton | 514 |
| En Suite Campus: Crome Court | 230 |
| En Suite Campus: Plus | 50 |
| En Suite Campus | 1752 |
| En Suite Village Plus | 535 |
| En Suite Village | 176 |
| Two Bedroom Unit | 168 |
| Standard Single Ziggurat | 491 |
| Standard Single Campus | 112 |
| Standard Twin Ziggurat | 86 (172 beds) |
| Two Bedroom Houses | 38 |
| Premier Accommodation | 8 |
What type of applicant are you?
At the beginning of the application form, you will be asked to select which type of applicant you are. Please answer this question carefully. Standard Undergraduate accommodation licences are for 40 weeks, but MED and HSC (Health Sciences) students have longer courses and therefore longer accommodation licence periods. Exact start and end dates will be detailed on the room offer email and accommodation licence.
You will need to select from the following application types:
- Undergraduate – New Undergraduate students (except Health Sciences or Norwich Medical School students)
- Health Undergraduate – Undergraduate students who will be studying in HSC (Health Sciences) or MED
- Postgraduate – All Postgraduate students
- Visiting/Exchange Student (Full Year) – Students who are coming to UEA as a visiting or exchange student for the full year
- Visiting/Exchange Student (Semester 1 Only) – Students who are coming to UEA as a visiting or exchange student for one semester from September
- Visiting/Exchange Student (Semester 2 Only) – Students who are coming to UEA as a visiting or exchange student for one semester from January
It is very important that you choose your application type carefully. Completing the incorrect application form will delay your allocation and you may lose any accommodation guarantee you have. If you are unsure which application form you should complete, please contact us.
Confirmation email
Upon completion of the application form, you will receive an email confirmation detailing your preferences. It is important that you check that this email has been received as it confirms that we have received your application.
If you do not receive the confirmation email once you have submitted your application, please contact us before the accommodation deadline.