The Support Needs Approach for Patients
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The Support Needs Approach for Patients (SNAP) is a health care intervention which seeks to enable person-centred care for patients.
SNAP uses an evidence-based validated tool, known as the SNAP Tool, to help patients identify and express their support needs which are then discussed with their health care professional. The tool comprises a set of questions relating to broad areas of need in which patients commonly say they require support. The tool is short and simple to use for both patients and health care professionals.
There are two versions of the SNAP Tool: one for adult patients with predominantly chronic or progressive conditions (15 questions: the original SNAP Tool) and one for those with predominantly mental health conditions (17 questions: the SNAP-MH Tool).
SNAP is more than just the tool however: the tool underpins the 5-stage SNAP intervention for use in clinical practice.
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The SNAP Tool and SNAP-MH Tool (hereafter referred to as ‘the Tool’ or ‘Tools’) can also be used as standalone tools in research studies, or systematic reviews, seeking to identify broad areas of unmet support need in relevant patient groups.
A comprehensive guide to SNAP, delivering SNAP in clinical practice, using the SNAP Tools in other contexts and FAQs is available here – please read this guidance before proceeding.
Time-limited inspection copies of the Tools can be accessed when you click through to the dedicated UEA SNAP Licencing webpage from the SNAP Tool Licences page below.
Click on the links below to access SNAP Training and SNAP Resources, and to request a licence to use the SNAP Tools.
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