Information Services aims to provide effective and integrated IT and Library Services and support for teaching, learning, research and administration across the University.
Current Service Status
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Problems with accessing external websites
We would like to apologise for the continuing problems with some external websites, and the delivery of a small volume of outbound external email. While the situation has improved slightly since this morning, IT staff will continue to work on a resolution into this evening, and expect to be working over the weekend to resolve the problems as quickly as possible. A further service update will be issued by the IT Helpdesk on Monday morning, and we would like to apologise again for any inconvenience this outage may be causing. Read more
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Planned service downtimes
Details of planned service downtimes are provided here. Read more
News
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Library Bank Holiday opening: Monday 4 and Tuesday 5 June
The Library will be open for access by holders of valid UEA campus cards ONLY from 00:01 on Monday 4 June until 08:00 on Wednesday 6 June. Helpdesks will not be open during this time. Read more
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Staff and research graduate renewals
All Staff and Research Postgraduates may renew standard loan library items (due date 7 June) for the next loan period from 17 May 2012. Read more
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Email upgrade for all staff and postgraduate research students
As previously communicated, all Staff and PGR email will be migrated over this summer to a new email system (Microsoft Exchange 2010). Migrations will commence the week beginning 14th May until the end of August, and will be scheduled as a phased process. Read more
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Norfolk County Council Library books
Are you going away at the end of semester? Do you have any Norfolk County Council Library items on loan? Please make sure all items are returned before you go and any charges settled. Items can be returned to any Norfolk Library. If you have any problems please contact any Norfolk Library or alternatively Jeremy Goodchild on 01603 223498 or jeremy.goodchild@norfolk.gov.uk Read more
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Reference Management: Getting going with Endnote
Endnote is a reference management tool. This hands-on workshop is aimed at staff and students from all disciplines with no or limited experience of Endnote. The next workshop will take place on Thursday 21 June, 14:00 - 15:30 in Arts 1.04. No booking is required. Further sessions will be taking place Read more
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Study spaces during the University main examination period
We anticipate that the Library will be very busy during the examination period from the end of April until mid-June. In response to requests from other users, Library staff will be clearing spaces which are unoccupied for longer than 30 mins to enable others to study. This includes pcs which may be logged off. Belongings will be placed in an adjacent box. Read more
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Are you being disturbed in the Library?
Text the Library Noise Line 07824301748 Monday - Friday 09:00 - 17:00 with details of your location and Library staff will do their best to help. Read more
