Selected articles Selected articles

Coll X, Papageorgiou A, Stanley S, Tarbuck A (2012) Communication Skills in Mental Health Care: An Introduction. Radcliffe Publishing Ltd.  ISBN 978-1846195167

Kurtz S, Silverman J, Draper J (2004) Teaching and Learning Communication Skills in Medicine. 2nd ed. Radcliffe Publishing Ltd. ISBN 978-1857756586

Kurtz S, Silverman J, Benson J, Draper J (2003) Marrying Content and Process in Clinical Method Teaching: Enhancing the Calgary–Cambridge Guides. Acad Med;78:802-9.

Silverman J, Kurtz S, Draper J. (2004) Skills for Communicating with Patients. 2nd ed. Radcliffe Publishing Ltd. ISBN 978-1857756401.

Von Fragstein M, Silverman J et al (2008) UK Consensus Statement on the Content of Communication Curricula in Undergraduate Medical Education. Medical Education; 42:1100-7

Barry CA, Britten N, Barber N et al. (1999) Using Reflexivity to Optimize Teamwork in Qualitative Research. Qualitative Health Research;9:26-44.

Brockbank A, McGill I. (2007) Facilitating Reflective Learning in Higher Education. 2nd ed.Open University Press. ISBN 978-0335220915.

Campbell C, Lockyer J, Laidlow T, MacLeod H. (2007) Assessment of a matched-pair instrument to examine doctor-patient communication skills in practicing doctors. Medical Education;41(2):123-9.

Christie D, R Viner. (2005) Adolescent Development. BMJ;330(7486):301-4.

Clark JA, Mishler E. (1992)  Attending to Patients' Stories: reframing the clinical task. Sociology of Health and Illness;14(3).

Cole SA, J Bird. (2000) The Medical Interview: The Three-function Approach. 2nd ed. Mosby. ISBN 978-0815119920.

Cox.A, K.Hopkinson, M.Rutter. (1981) Psychiatric interviewing techniques II. Naturalistic study: eliciting factual information. British Journal of Psychiatry;138:283-91.

Feudtner C, Christakis DA, Christakis NA.  (1994) Do clinical clerks suffer ethical erosion? Students' perceptions of their ethical environment and personal development. Academic Medicine;69(8):670-9.

Floyd M, F Lang, KLB Beine, E McCord. (1999) Evaluating interviewing techniques for the sexual practices history. Use of video trigger tapes to assess patient comfort. Archives of Family Medicine;8:218-23.

Green J, Free C, Bhavnani V, Newman T (2005) Translators and mediators: bilingual young people's accounts of their interviewing work in health care. Social Science and Medicine;60:2097-110.

Greenhalgh T, Robb N, Scambler G. (2006) Communicative and strategic action in interpreted consultations in primary health care: A Habermasian perspective. Social Science and Medicine;63:1170-87.

Hallstrom C, McClure N. (2004) Depression: Your Questions Answered  Churchill Livingstone ISBN 978-0443072901.

Hart C, Chesson R.  (1998) Children as consumers. BMJ:316:1600-3.

Higginson IJ. (2003) Doctors should not discuss resuscitation with terminally ill patients: against BMJ ;327:615-6.

Humphris GM, Kaney S. (2000)  The Objective Structured Video Exam for assessment of communication skills. Medical Education;34:939-45.

Humphris GM, Kaney S.(2001) The Liverpool brief assessment system for communication skills in the making of doctors. Advances in Health Science Education Theory and Practice;6:69-80.

Humphris GM, Kaney S. (2001) Assessing the development of communication skills objective structured clinical examinations. Medical Education;35:225-31.

Jacobson JL,  Jacobson AM. (2004) Psychiatric Secrets. 3rd ed. Hanley & Belfus. ISBN 978-1560536208.

Julius RJ, Novitsky MA, Dubin W (2009) Medication Adherence: A Review of the Literature and Implications for Clinical Practice J Psychiatric Practice; 15:34-44.

Lau FL. (2000) Can communication skills workshops for emergency department doctors improve patient satisfaction? Emergency Medicine Journal;17:251-3.

Leigh-Smith S. (2001) Communication skills training for emergency department doctors. Emergency Medicine Journal;18:234.

Levinson W, Roter DL, Mullooly JP, Dull VT, Frankel RM. (1997) Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons. JAMA;277(7):553-9.

Light G, Cox R. (2001) Learning & Teaching in Higher Education: The Reflective Professional. Sage Publications Ltd. ISBN 978-0761965534.

Lloyd M & Bor R. (2004) Communication Skills in Medicine. 2nd ed. Churchill Livingstone. ISBN 978-0443074110.

Lloyd G, D Skarratts, N Robinson, C Reid. (2000) Communication skills training for emergency department senior house officers-a qualitative study. Journal of Emergency Medicine;17:246-50.

MacFadyen U M. (1998) Educational resource pack exists to help staff listen to what concerns children. BMJ;317(7172):1595.

Maguire P, Fairbairn S, Fletcher C. (1986) Consultation skills of young doctors. 1.Benefits of feedback training in interviewing as students persist. BMJ;292:1573-6.

Maguire P, Fairbairn S, Fletcher C. (1986) Consultation skills of young doctors.2. Most young doctors are bad at giving information. BMJ;292:1576-8.

Maguire P, K Booth, C Elliott, B Jones. (1996) Helping health professionals involved in cancer care acquire key interviewing skills-the impact of workshops. European Journal of Cancer;32A(9):1486-9.

Maguire P, A.Faulkner, K Booth, C Elliott, V Hillier.(1996) Helping cancer patients disclose their concerns. European Journal of Cancer;32A(1):78-81.

Males T. (2007) Telephone Consultations in Primary Care: A Practical Guide. Royal College of General Practitioners. ISBN 978-0850843064.

Manisty C, J Waxman. (2003) Doctors should not discuss resuscitation with terminally ill patients:for. BMJ ;327:614-5.

Mast Schimd M, A Kindlimann, W Langewitz. (2005) Recipients' perspective on breaking bad news: how you put it really makes a difference. Patient Education and Counselling;58(3):244-51.

May C, et al. (2004) Framing the doctor - patient relationship in chronic illness: a comparative study of GPs accounts. Sociology of Health and Illness;26(2).

Mayor S. (2001) New UK guidance on resuscitation calls for open decision making. BMJ;322(3):509.

McCabe R, C Heath, T Burns, S Priebe.(2002) Engagement of patients with psychosis in the consultation: conversation analytic study. BMJ;325(16):1148-51.

McCuloch P. (2004) The patient experience of receiving bad news from health professionals. Professional Nurse;19(5):276-80.

Mercer SW, Watt GCM, Reilly D (2001) Empathy is important for enablement. BMJ;322:865.

Munro D, Bore M, Powis D.(2005)  Personality factors in professional ethical behaviour: studies of empathy and narcissism. Australian Journal of Psychology;57(1):49-60.

Paice E,HeardS, RossF. (2002) How important are role models in making good doctors? BMJ ;325(7366):707-10.

Paice E, Rutter H, Wetherell M, Winder B, McManus I C. (2002) Stressful incidents, stress and coping strategies in the pre-registration house officer year. Medical Education;36:56-65.

Paice E. (2005) The Role of Education and Training. in: Cox J, King J, Hutchinson A, McAvoy P Understanding Doctors' Performance. Radcliffe Publishing Ltd. pages 78-90. ISBN 978-1857757668.

Paice E, Moss F, Heard S, Winder B, McManus I C. (2002) The relationship between pre-registration house officers and their consultants. Medical Education;36:26-34.

Pilnick A. (1998) Why didn't you say just that ? Dealing with issues of asymetry, knowledge and competition in the pharmacist client encounters. Sociology of Health and Illness;20.

Putnam SM, Stiles WB, Jacob MC, James SA.(1988) Teaching the medical interview: an intervention study. Journal of General Internal Medicine;3:38-47.

Ramsden P. (1992) Learning to Teach in Higher Education. Routledge. ISBN 978-0415303453.

Richards L. (1999) Using NVIVO in Qualitative Research.  Sage Publications Ltd. ISBN 978-0761965251.

Roberts C. (2004) Only connect: the centrality of doctor–patient relationships in primary care. Family Practice ;21:231-2.

Sandhu H, J Dale, E Glucksman.(2006) Communication in an Accident and Emergency Setting: a comparison between general practitioners' senior house officers', and specialist registrars' consultations. 6 A.D. Sep 5; University of Warwick, UK; King's College Hospital.

Sanson-Fisher RW, Poole AD. (1978) Training medical students to empathize: an experimental study. Medical Journal of Australia;1:473-6.

Schildmann J, L Doyal, A Cushing, J Vollmann. (2006) Decisions at the end of life: an empirical study on the involvement, legal understanding and ethical views of preregistration house officers. Journal of Medical Ethics;32:567-70.

Smith RC. (2001) Patient-Centered Interviewing: An Evidence-Based Method. Lippincott Williams & Wilkins. ISBN 978-0781732796.

Smyth R L. (2001) Research with children. BMJ;322:1377-8.

Stillman PL, Swanson DB. (1987) Ensuring the clinical competence of medical school graduates through standardised patients. Archives of Internal Medicine;147:1049-52.

Stillman PL, Sabars DL, Redfield DL. (1976) Use of paraprofessionals to teach interviewing skills. Paediatrics;57:769-94.

Stillman PL, Sabars DL, Redfield DL. (1977) Use of trained mothers to teach interviewing skills to first-year medical students: a follow-up study. Paediatrics;60:165-9.

Stillman PL, Burpeau-DiGregorio MY, Nicholson GI, Sabers DL, Stillman AE.(1983)  Six years of experience teaching patient instructors to teach interviewing skills. Journal of Medical Education;58:941-6.

Stillman PL, Regan MB, Swanson DA. (1987) Diagnostic fourth-year performance assessment. Archives of Internal Medicine;19:1981-5.

Taylor C, JR Benger. (2004) Patient satisfaction in emergency medicine. Emergency Medicine Journal ;21:528-32.

Thistlethwaite J, Morris P. (2006) The Patient-Doctor Consultation in Primary Care: Theory and Practice. Royal College of General Practitioners. ISBN 978-0850843071.

Weijts W, Hautkoop H, Mullen P. (1993) Talking Delicately : speaking about sexuality during gynaecological consultations. Sociology of Health and Illness;15(3).

Yedidia MJ, Gillespie CC, Kachur E, Schwartz MD, Ockene J, et al. (2003) Effect of communications training on medical student performance. JAMA;290:1157-65.

Young B, Dixon-Woods M, Windridge KC, Heney D. (2003) Managing communication with young people who have a potentially life threatening chronic illness: qualitative study of patients and parents. BMJ ;326(7384):305-8.

Zikmund-Fisher BJ, Fagerlin A, Ubel PA.  (2010) Risky Feelings: Why a 6% risk of cancer does not always feel like 6%. Patient Education and Counselling; 81Suppl:87-93.