Training

Why do we need training in SNAP?

SNAP is a different way of working. It uses the best from your existing practice, building on it to enhance or enable your delivery of person-centred care.

From our experiences of delivering SNAP in a range of clinical practice settings we know that it is important for patients, health care professionals and services that those delivering SNAP are trained to do so.

We know that benefits come through:

• a clear understanding of what SNAP is and how it works

• identifying how it can work best in your practice

• organisations putting in place a strategy to support implementation

SNAP training has therefore been designed:

• to introduce and explain using SNAP in practice

• to support successful implementation

   

SNAP training is aimed at both individual health care professionals and organisations seeking to implement a more systematic and comprehensive approach to identifying and addressing the support needs of adult patients with either primarily chronic or progressive conditions or primarily mental health conditions.

What training do we provide?

The development of our training resources is based on our experiences with the implementation of SNAP in a range of contexts and on feedback from health care professionals, service managers and patients who have experienced SNAP.

To meet national and international interest, we have developed free online training in SNAP, modelled on our initial face-to-face training.

To access the training, you can either: (1) work through the audio-recorded SNAP Training PowerPoint and Workbook, or (2) work through the downloadable SNAP Training Manual and Workbook. The content is the same in both the PowerPoint and Manual.

There are two training units:

Unit 1 – Delivering SNAP: All staff (and future staff) from your organisation who will deliver the SNAP intervention must complete Unit 1. Unit 1 will take about 90 minutes (including workbook completion). Once training is complete a licence to use SNAP in clinical practice can be secured – please refer to SNAP Tool Licences.

• To complete Unit 1 either watch the narrated PowerPoint here and complete the SNAP Online Training Workbook for Unit 1, or read the SNAP Training Manual for Unit 1 and complete the SNAP Online Training Workbook for Unit 1.

Please note that the end of the narrated PowerPoint refers to a SNAP Twitter account – this account no longer exists.

• You can also download a Handout of SNAP Training PowerPoint for Unit 1 for your records.

Unit 2 – Implementing SNAP: Staff involved in the implementation of SNAP (introducing SNAP as a new evidence-based intervention for your team or site) are recommended to complete Unit 2. Unit 2 will take about 90 minutes (including workbook completion).

• To complete Unit 2 either watch the narrated PowerPoint here and complete the SNAP Online Training Workbook for Unit 2, or read the SNAP Training Manual for Unit 2 and complete the SNAP Online Training Workbook for Unit 2.

Please note that the narrated PowerPoint refers to the possibility of bespoke training from the SNAP Team – unfortunately this is no longer available. The end of the narrated PowerPoint also refers to a SNAP Twitter account – this account no longer exists.

• There is a supporting SNAP Implementation Resources Pack for Unit 2

• You can also download a Handout of SNAP Training PowerPoint for Unit 2 for your records

The training can be re-accessed at any time as a refresher.

Role Play Film

To meet requests to see how SNAP works in practice we produced a short film featuring a real nurse (Deirdre Siddaway – who uses SNAP in her clinical practice daily) and a patient (“Jack” – played by an actor). In the 14-minute film, Deirdre and Jack role play using SNAP in person and then using SNAP by phone.

To see subtitles on the video, click on the subtitles/closed captions button that will appear in the bottom right-hand corner of the video.

“Clinicians often ask…” Film

To answer some of the questions clinicians often ask us, we put those questions to two nurses who use SNAP in their clinical practice daily: Deirdre Siddaway and Nicola Zolnhofer. They share their answers in this short 7-minute film.

To see subtitles on the video, click on the subtitles/closed captions button that will appear in the bottom right-hand corner of the video.