Serenity Training Ltd Serenity Training Ltd

Serenity Training W:

Name: Kelsea Vinall

Course: LLB Law Degree

Serenity Training Limited provides a range of different training courses to a host of different sectors, however we predominantly deal with the healthcare sector. Our courses range from Safe Administration of Medication and Manual Handling courses focussed mainly on the care sector, to approved First Aid and Food Hygiene courses for a range of different businesses.

What inspired you to start your business?

I started Serenity Training initially because my mother owns a care agency; Serenity Care East Anglia, and we were finding that we had little control over the quality or content of the training courses that we were able to outsource. We were struggling to ensure that care staff were trained to the required standard and so I decided to create a company that would create comprehensive courses that can be tailored to individual company needs. We now run training courses in our training centre in Framingham Pigot, Norwich, but also at various venues across Norfolk, Suffolk, Essex, Cambridgeshire and London. We are a Chartered Institute for Environmental Health Accredited, Highfield Awarding Body for Compliance Accredited and ISO9001 Accredited training provider.

How did UEA Student Enterprise help?

UEA Student Enterprise helped by initially focusing my ideas into a detailed business plan. Most importantly though, UEA Student Enterprise provided me with a £3000 grant which helped to fund essential equipment to start the business, such as first aid mannequins and an AED Defibrillator training machine, as well as hoists and manual handling equipment.

What worries did you have while setting up the business?

Before setting up Serenity Training I was concerned at my lack of knowledge of the accrediting bodies that I needed to register with. I managed to overcome this by speaking to other training companies and the accrediting bodies themselves direct. I believe when starting a business or working within a business environment you learn something new everyday, there are a number of things that are concerning to any new business owner, such as tax liabilities, registering with companies house and employing people, but you learn things as you go along.