What is the Alumni Call Campaign? What is the Alumni Call Campaign?

We really value our alumni and through the call campaign we want to give you the opportunity to speak directly with a current student and find out what UEA is like today. It may be you want to know what happened to your old halls of residence, be put in touch with an old friend or come to an event - the call campaign is your opportunity to find out about all things UEA.

We also know that our alumni are our biggest supporters and you want to help ensure UEA remains wonderful. There are lots of ways you can help. Our student callers will talk to you about the work of our scholarship funds - so important since the changes to tuition fees – our world-leading research which hopes to find a cure to prostate cancer and our mentoring and internship programmes through which you can help UEA students get ahead in the competitive job market.

Wherever you are on your alumni journey, whether you graduated 4 or 40 years ago, we look forward to speaking to you.

When does the Alumni Call Campaign take place? When does the Alumni Call Campaign take place?

Calling takes place on weekday evenings and weekend afternoons for 4 weeks in October/November and 4 weeks weeks in February/March. 

Do all alumni receive a telephone call? Do all alumni receive a telephone call?

We aim to speak to as many alumni as possible during the call campaign though, unfortunately, we don’t always have time to speak to everyone. Each year, our team of dedicated student callers try to reach over 15,000 alumni – that’s a lot of telephone calls! 

What number will you call from and can I call you back? What number will you call from and can I call you back?

Our calls will come from telephone numbers beginning 01603 59 followed by four further digits. As these telephone numbers are only used on a temporary basis, they are not able to receive incoming calls but if you do call back, you will hear a voicemail explaining the nature of the call. If you missed a call, it’s likely that we’ll call you again another night.

If you would like to request a call at a specific time, or wish to speak again with a specific caller, please contact the Development Office on 01603 591005 or giving@uea.ac.uk, and this can be arranged. Our callers are looking forward to speaking to you!

Which areas can I give to through the Call Campaign? Which areas can I give to through the Call Campaign?

The Alumni Call Campaigns support several different Funds which change from campaign to campaign depending on the greatest need for funding. In Spring 2018, UEA was proud to support student scholarships, enterprise and cancer research. To find out which funds the Winter 2018 Campaign will be supporting, visit our Campaign Page or to make a donation to an area you are passionate about, visit Make a Gift.

I would prefer not to give over the phone, how else can I donate to UEA? I would prefer not to give over the phone, how else can I donate to UEA?

Thank you for deciding you would like to donate! Your support will make a huge difference to the future of UEA. 

Our student callers will only ever ask you for your sort code and account number to set this up. This is all non-sensitive information which is printed on your cheques and bank card, but because UEA is a registered charity, we are able to set up a donation with these details. We ensure that your data is secure at all times, and you can find out more about how it is stored and handled by reading our Privacy Policy.

Despite this guarantee, UEA understands that not everyone is comfortable giving over the telephone, which is why we offer many other ways that our alumni and friends can give. To find out more, visit Make a Gift or make a single donation online today.

 

You have contacted my parents or my old address, how can I update my details? You have contacted my parents or my old address, how can I update my details?

You are able to update your details at any time on the alumni website or by emailing alumni@uea.ac.uk.

I do not want to be called during the campaigns. How can I stop receiving calls? I do not want to be called during the campaigns. How can I stop receiving calls?

You can opt out of the alumni call campaign indefinitely, or for a set number of years, at any time by contacting the Development Office on 01603 591005 or at giving@uea.ac.uk

Do the student callers get paid? Do the student callers get paid?

Yes! Our student callers are always paid for their time and we are committed to helping them develop key skills and experience which will equip them for their future careers. 

What is Gift Aid? What is Gift Aid?

Gift Aid is a UK Government scheme, whereby a UK charity may claim tax relief on any donations made by a UK taxpayer. We can reclaim tax on your donation provided you pay enough income tax or capital gains tax to cover the amount of tax being reclaimed.

The current Gift Aid rate is 25p for every £1 donated. UEA’s exempt charity reference number is XN 423.Find out more about how Gift Aid works.

When will I receive acknowledgement of my gift? When will I receive acknowledgement of my gift?

We aim to write to all of our donors, within 10 working days of speaking with you. Our student callers will confirm your payment and contact details over the telephone and then your payment will be processed the next working day by the Development Office.

Can I make my gift anonymous? Can I make my gift anonymous?

Yes, you have the option to make a gift anonymously, and your name will not appear on any of our donor lists.

I wish to remember the University in my Will - Can I leave a legacy to UEA? I wish to remember the University in my Will - Can I leave a legacy to UEA?

We know that not all alumni are able to support us during their lifetime but more and more are choosing to give something back to UEA in their Wills. To find out more about how you could leave legacy to UEA, please contact Joyce Griffin on 01603 592114, email j.griffin@uea.ac.uk or visit our Legacy webpages