Student and staff support Student and staff support

There are many services in place for staff and students. These range from health and disability advice, career development, coaching and mentoring resources, guidance on achieving a good work-life balance and advice for staff and students with children and other dependents.

For further information, please take a look at the following web pages.

Student Support Service

The Student Support Service (previously known as the Dean of Students' Office) offers staff and students a wide-range of advice and guidance for academic and health issues.

UEA policies relating to health and wellbeing can be found on the relevant HR page.

Student Personal Adviser

All MTH students are allocated a member of academic staff as a Personal Adviser. Your Adviser is the first point of contact in matters relating to academic work and your course of study. Your Adviser can also offer you help and guidance if you find that you are experiencing any difficulties during your time here as a student, and can also offer advice if you find that you are experiencing circumstances that may have affected your performance in any part of your assessment. MTH has a Senior Adviser, Dr Jonathan Kirby, who has overall responsibility for matters related to student welfare within the School, as well as a Deputy Senior Adviser, Dr Vanessa Miemietz.

Disability Liaison Officer

MTH has a Disability Liaison Officer, Dr Jonathan Kirby, who provides staff and students with a point of reference for advice and guidance about disability issues and support. The Disability Liaison Officer liaises regularly with the Disability Support Service in relation to general policies and procedures and individual requirements.

Learning and Teaching Service

The Learning and Teaching Service website offers extensive information regarding all aspects of academic life, including registration, module enrolment, assessments and concessions.


Careers advice is available from our Director of Employability, Dr Paul Hammerton, and from the careers centre. Undergraduate students and research staff and students are able to get advice from everything relating to their CV, applying for jobs, and interviews.

Isla Hosking is the contact at the Careers Centre for MTH undergraduates; Dr Rebecca Wyand is the contact for MTH research staff and students.

Parental, Maternity, Paternity and Adoption Leave

The UEA policies relating to parental, maternity, paternity and adoption leave are outlined in the relevant documents available from the HR Absence and Leave web pages.

Support for Childcare

An on-site nursery is available to staff and students, as is a baby change and feeding room in the basement of the Elizabeth Fry Building. This is fitted out with a baby changing station, a bottle and food warmer, first aid kit, and a medical bed for rest purposes. To access this room, please contact the Elizabeth Fry Hub (Ext. 7578), or the Equality Office via email at or telephone: Helen Murdoch (Ext. 1898) or Matthew Gooch (Ext. 7209).

PhD Students

We provide support and mentoring for PhD students, both through PhD supervisors and through the Personal and Professional Development Programme. For more information see the Personal and Professional Development website. PhD students also have access to a dedicated Postgraduate Research Student Careers Advisor. Further information on careers advice available for PhD students can be found on the Career Central: Research Students pages.

Research Staff

There is tailored support for staff across the Norwich Research Park. For more information please visit the RESNET website, as well as the university's pages for Research Staff.

Researchers also have access to a dedicated Postgraduate Research Student Careers Advisor. Further information on careers advice available for PhD students can be found on the Career Central: Research Staff pages.

Flexible Working

Employees who are parents caring for children under 16 (or 18 if the child is disabled), or those who are a carer for an adult, are entitled to request flexibility in their working pattern. We support requests for flexible working from all staff wherever possible. Please visit the Human Resources website for further information.

Returning to work after illness

Following a period of ill health, we offer support for returning to work. This may include access to a phased return, short term amendments to duties or working hours, or adjustments to the physical environment.

For more information visit the UEA Medical Services Occupational Health page.

Staff Mentoring and Appraisal

All newly appointed staff in MTH are allocated a Mentor, who can be a first port of call for all questions related to your work (or even beyond). For research staff, your mentor is generally the principal investigator on your research project; for academic staff, your mentor is an established member of academic staff. Your mentor will also help to guide you through the requirements of your probationary period.

Staff appraisal takes place at least every two years (every year for recently appointed staff). This is an opportunity to reflect on your role, achievements, and career position, as well as looking forward  and thinking about what is needed (both of the individual and of the university) to realise career aspirations, including discussion of promotions. Further information can be found one the university's pages on Appraisal and on Promotions.

Staff Training

The Centre for Staff and Educational Development runs a large number of courses throughout the year to promote and support good practice. These course are available to all University staff.