Contacts & Support for Student and Staff Contacts & Support for Student and Staff

There are many services in place for staff and students. These range from health and wellbeing advice, career development, coaching and mentoring resources, guidance on achieving a good work-life balance and advice for staff and students with children and other dependents.

Support and information is available from the following:

  • Student Personal Adviser — all students are allocated a member of academic staff as a Personal Adviser as a first point of contact for matters relating to academic work and to offer help if you are experiencing any difficulties during your time here.
  • Senior Adviser: Dr Jonathan Kirby; Deputy Senior Adviser: Dr Sonia Melendi-Espina.
  • Disability Liaison Officer — MTH’s Disability Liaison Officer (Dr Hayder Salman) provides staff and students with a point of contact for advice and guidance about disability issues and support, liaising with the Disability Support (part of Student Support Services).
  • Learning and Teaching Service — offers extensive information regarding all aspects of academic life, including registration, module enrolment, assessments and concessions.
  • ResNet — is a network promoting gender equality and fairness across UEA and the Norwich Research Park. Events are open to everyone and aim to provide inspiration, information and support.
  • Support for Childcare — An on-site nursery is available to staff and students, as is a baby change and feeding room in the basement of the Elizabeth Fry Building. This is fitted out with a baby changing station, a bottle and food warmer, first aid kit, and a medical bed for rest purposes. To access this room, please contact the Elizabeth Fry Hub, or the Equality Office via email at or telephone: Helen Murdoch (Ext. 1898) or Matthew Gooch (Ext. 7209).
  • Parental, Maternity, Paternity and Adoption Leave — UEA policies relating to care leave are outlined on the HR Absence and Leave web pages.
  • Returning to work after care leave or illness — MTH offer support for returning to work, this may include access to a phased return, short term amendments to duties or working hours, or adjustments to the physical environment. For more information visit the UEA Medical Services Occupational Health page.
  • SCI Return to Work Career Development Fund — for any staff member employed by the SCI Faculty who has returned to work after a significant period of absence (normally of at least six months). Funding can be used flexibly to support career development and transition back to work, examples include conference attendance, AT support, IT and research equipment. Please contact Siobhan Dorai-Raj ( with any queries and to apply.
  • Flexible Working — Any employee who has worked for the University for 26 weeks continuously can request flexible working. MTH support requests for flexible working from all staff wherever possible.
  • Staff Mentoring — All newly appointed staff in MTH are allocated a Mentor, who can be a first port of call for questions and can help guide you through the requirements of your probationary period. Researchers are allocated an academic in addition to their Principal Investigator to act as their mentor. If you don’t currently have a mentor but would like one please contact the Head of School or School Manager.
  • Staff Appraisal — Every staff member should have an annual appraisal, regardless of contract length. It can be particularly important and useful for fixed-term staff members from a career development perspective. It is an opportunity to highlight achievement and progress, suggest improvements and changes, and identify learning opportunities and future goals. The Appraisal module from CSED's online-learning suite (mandatory for appraisers, recommended for appraisees) provides more information on the purpose and process of appraisals.
  • Promotion — information on promotion for Academic staff and Researchers is available on the HR pages.
  • Annual Review (Professional and Support Staff) — an annual opportunity to apply for a post re-grading, special increment, discretionary award or ex-gratia payment.