FOI_26-287 SafeZone app
Date of response: 12 November 2026
We have now considered your request of 20 October 2026 for the following information:
I would like to request, under the Freedom of Information Act 2000, copies of the following records held by the University of East Anglia (the University):
Question 1. Copies of any contractual agreement(s) (past or present) entered into on or after 01 January 2017 between the University and any other party or parties governing the provision of the SafeZone app to the University and its community. This request includes any schedules, attachments & appendices to such agreements.
Our response:
On this occasion it is not possible to provide any of the requested information. In line with your rights under section 1(1)(a) of the Act to be informed whether information is held, we confirm that the University does not hold any recorded information for copies of contractual agreements entered into during the requested period governing the provision of the SafeZone app. A through search of procurement records, records held by our Estates and university Safety Services records have not returned any results which meet the criteria of your request.
Question 2. A copy of the paper (including attachments) brought to the SMT of the University requesting approval to sign off on the current SafeZone contract.
Our response:
Please see accompanying document, our ref: FOI_26-287 Appendix A.
On this occasion, it is not possible to provide all the requested information. The Act contains a number of exemptions that allow public authorities to withhold certain information from release. We have applied the following exemption to part of your request.
s.40(2), Personal information - Disclosure of some of the requested information would be contrary to the requirements of the UK General Data Protection Regulation
In line with s.40(2) of the Act we have removed certain personal data from FOI_26-287 Appendix A.
We believe that some of the requested information, specifically names of University staff constitute the personal data of University staff as defined by Article 4(1) of the UK General Data Protection Regulation (GDPR).
We believe that disclosure of the personal information relating to these individuals would be contrary to the requirements of Article 5(1)(a) of the GDPR; namely that information must be processed lawfully, fairly and in a transparent manner. These individuals would have no expectation that this information would be made publicly available, and we have not identified a lawful basis that would allow or require us to disclose this information.
Where information has been removed from the accompanying file we have replaced the text with a black rectangle.
Question 3. Copies of any contractual agreement(s) currently in force between the University and the current provider(s) of campus physical security services to the University. This request includes any schedules, attachments & appendices to such agreements.
Our response:
On this occasion it is not possible to provide any of the requested information. In line with your rights under section 1(1)(a) of the Act to be informed whether information is held, we confirm that the University does not hold any recorded information for copies of contractual agreements in force between the University and the current provider of physical security services to the University. A search of our Security Service records did not return any results which meet the criteria of your request.
Question 4. Any agreements which the University is a party to governing a "SafeZone Alliance".
Our response:
On this occasion it is not possible to provide any of the requested information. In line with your rights under section 1(1)(a) of the Act to be informed whether information is held, we confirm that the University does not hold any recorded information for any agreements which the University is party to governing a ‘SafeZone Alliance’. The University does not have such an alliance and therefore do not hold any recorded information which meets the criteria of your request.