FOI_25-230 Asset management system
Date of response: 05 August 2025
We have now considered your request of 04 August 2025 for the following information:
Under the Freedom of Information Act 2000, I would like to request the following information regarding your Asset Management System:
Your Asset Management System may also be referred to as your Computer-Aided Facility Management System (CAFM), Campus Management System, Estates Management System, or Maintenance Management System.
Please provide the following details:
Question 1. What is the name of your current Asset Management solution?
Our response:
MRI and FSI Go (previously Concept).
Question 2. Are there any planned upgrades to the Asset Management software? If so, when are these scheduled?
Our response:
On this occasion it is not possible to provide any of the requested information. In line with your rights under section 1(1)(a) of the Act to be informed whether information is held, we confirm that the University does not hold any recorded information for any planned upgrades to the Asset Management software, or any future scheduled dates.
Question 3. Are you planning to go to market for a new Asset Management system? If so, when?
Our response:
On this occasion it is not possible to provide any of the requested information. In line with your rights under section 1(1)(a) of the Act to be informed whether information is held, we confirm that the University does not hold any recorded information for any plan to go to market for a new Asset Management system or any date to do so. We currently have no plans for this.
Question 4. Who is responsible for the Asset Management system? Please provide their name, job title, and contact details.
Our response:
Charlie Dowen, Assistant Director of Infrastructure and Asset Management, Estates.Listening2u@uea.ac.uk
The staff named above are exercising their right to object to processing contained in article 21 of the General Data Protection Regulation. This right is exercised here with specific reference to not having their contact information used for marketing purposes.