Updated 6 October 2021
This page contains vital information for prospective and new students to UEA. It is comprised of a General FAQ, though International Students and Postgraduate Research Students should also take note of specific information detailed further down this page.
I’m starting a course at UEA in January/February 2022 – what will teaching look like then?
It is our intention to provide as much face-to-face teaching as possible, making the most of our campus for physical learning and using virtual activity to support this. The exact balance of physical and virtual learning study will depend upon your subject, but everyone will attend some classes in person.
Our priority is to create a teaching environment that is:
- Academically Effective
We will continue to monitor what is a constantly evolving situation and will provide further updates accordingly.
Are all campus facilities open?
All facilities on campus, including shops, bars, cafes and Sportspark, are open and operating in line with Government guidance.
When will I be able to view my timetable?
You will be able to view your timetable shortly. You will also need to have registered with UEA before you can access your timetable – you’ll receive an email from firstname.lastname@example.org 30 days before the start of your course. Once you have your UEA login details and your timetable has been published, you can log into MyUEA and access your timetable via your personal dashboard.
I’ve not had my COVID-19 vaccine yet, but I’d like to before arriving at UEA – how do I do this?
You can book a COVID-19 vaccine on the NHS website or calling 119, or there are various walk-in clinics across the country offering the vaccine. For more information on the COVID-19 vaccine, please visit the NHS website.
I’ve already had my first COVID-19 vaccine – will I be able to get my second dose after I’ve arrived?
Yes – there are plenty of walk-in clinics in Norwich and the surrounding area where you’ll be able to get your second dose, and you can find your nearest clinic on the NHS website. If you prefer, you can also book an appointment for your second dose online or by calling 119. Please note that you need to wait 8 weeks after your first vaccine before having your second dose.
By getting both doses of the vaccine, you’re helping to keep yourself and your friends safe from the virus and helping to reduce the transmission of COVID-19.
Will I need to be registered with a GP to get the COVID-19 vaccine?
You don’t need to be registered with a GP to get a COVID vaccine – you can go to a walk-in clinic. However, all students are required to register with a GP during their time at university, and will be sent details on how to register with the University Medical Centre upon arrival.
Do I need to register with a GP once I’ve arrived at UEA?
Yes – all students are required to register with a GP during their time at university. We have a GP site on campus, the University Medical Centre, that you can register with.
Will I need to take a COVID-19 test before arriving at UEA?
The Government is expecting students to test using home lateral flow tests before they travel to university. For more information on how to take a lateral flow test, please check the Government website.
Will I need to take lateral flow tests regularly once at UEA?
You can make a real difference to help prevent the spread of COVID within our community simply by taking lateral flow tests twice a week. Getting tested helps to reduce the spread of the virus. Students should test twice a week, even if you have had the COVID-19 vaccine. You can collect home testing kits from various locations on campus, order them online or pick up from pharmacies. These tests are only for those who do not have symptoms of COVID-19. If you have any of the symptoms – a high temperature, a new, persistent cough or loss of taste/smell – you must self-isolate and book an NHS PCR test. If your result is positive, you must complete our COVID-19 Notification Form as soon as possible and self-isolate.
Where can I get home testing kits?
You can order your kit online or pick it up from your local pharmacy. Additionally there are a number of key sites across campus where you can pick up a test:
- Registry reception
- Library reception
- School of Environmental Sciences reception
- Campus shop on The Street
- Post room
- The Student Information Zone on The Street
- Student Union reception
- Edith Cavell reception
Will I need to wear a face covering at UEA?
Everyone is expected to wear a face covering (unless medically exempt) when moving around inside buildings, in indoor public areas, work / research areas and teaching spaces.
When seated at a table in a catering outlet or licensed premises face coverings can be removed. In work / research areas and teaching spaces, face coverings can be removed if you can maintain a distance of at least one metre from other people. If this distance cannot be maintained, then you should still wear a face covering.
Staff and students operating in clinical environments will be expected to continue to follow NHS guidelines on face coverings whilst in those settings. Similarly, staff and students on placements or visiting other locations will be expected to follow the guidelines operating in those locations.
What extra-curricular activities are available?
Your UEA student experience also supports your personal development and wellbeing, ensuring you are well prepared for life beyond graduation.
Alongside teaching and private study, there will be time for you to develop your professional and personal skills. You'll be able to choose from a range of different opportunities, such as becoming a student rep; attending study skills, wellbeing, or careers workshops; doing work experience or volunteering; running a student society or sports club; becoming a peer learning mentor. You can even gain recognition for your skills and achievements through the UEA Award scheme.
Uea(su) run a wide range of events and activities for students, and you can find the current list of clubs and societies on their website. There’s also the Do Something Different programme, delivered by uea(su) with support from UEA, to enhance your time at university.
What support is available to students at UEA?
UEA is committed to supporting all students to help them succeed in their studies. We provide a wide range of support, including:
- Mental health/wellbeing – in combination with the Wellbeing team in Student Services and access to Health Assured, all students have health and wellbeing support 24/7, 365 days a year
- Finances – students can get help with budgeting, financial support and impartial advice from our experienced Student Life Advisers
- Residential life – 24/7 support for students in UEA Accommodation from our Residential Life Team
- Disability – support for all students with a disability (physical, mental or Specific Learning Difficulty), long and short term and acute medical conditions
- Study support – Our Learning Enhancement Team can help students study more effectively and improve their work
- International student support – help with settling into life in the UK, visa and immigration advice, and general advice (such as how to open a UK bank account)
For more information on support available at UEA, please see our Student Support pages.
I might need support at UEA because of a disability/mental health condition – do I need to let the University know before I arrive?
Yes – it’s important to let us know as soon as possible to ensure that any support needs or other necessary arrangements can be discussed and organised in advance. Please complete this form and a member of Student Services will get in touch in due course.
Where can I find more information on UEA Accommodation?
Please visit our Accommodation pages to find out more about the range of accommodation we offer and how to apply. The Accommodation Team have also put together a list of FAQs to help students understand more about living on campus and the application process.
Where can I find more information on student finance, loans and bursaries?
At UEA, we believe that everyone should have access to a quality education, regardless of their financial circumstances.
You can find funding options, including information on student finance for UK students and fees and scholarships for international students, on our website. You can also watch a webinar on student finance and scholarships, covering the different types of loan available, how to apply, how the repayment process works and what extra financial support is on offer at UEA.
UEA also offers a bursary scheme to support students in their studies – find out more on our Bursaries page.
International students arriving to study at UEA from outside the UK are encouraged to complete our International Student Arrivals Form.
This form will enable us to ensure a smooth transition during your arrival to UEA. It can also be used to book our airport collection service detailed below
I’m A Prospective International Student – Where Can I Find More Information On Visas And Immigration?
UEA can provide international students with all the information and guidance you will need for your time studying abroad, including how to navigate the visa application process, when to apply and the different types of visa – you can find this all on our Visa Advice page.
I’ve been fully vaccinated against COVID-19 – what do I need to do before travelling to UEA?
To qualify under the fully vaccinated rules for travel to England, you must have proof of full vaccination with a full course of an approved vaccine – please check the Government’s website for the full list.
If you qualify, then please follow the steps on the Government’s website. Check these rules carefully and regularly before travelling as they are subject to change.
If you do not qualify, please follow this set of travel rules as set out by the UK Government.
I haven’t been vaccinated against COVID-19 – what do I need to do before travelling to UEA?
If you haven’t been vaccinated against COVID-19, or your vaccines aren’t on the approved list from the UK Government, then please follow this set of travel rules. Check these rules carefully and regularly before travelling as they are subject to change. If you would like to get the COVID-19 vaccine once you have arrived at UEA, please check the NHS website for more information on how to book or access a walk-in clinic.
Can I get a COVID-19 vaccine in the UK?
Yes - anyone over the age of 18 in the UK is eligible for free vaccination regardless of nationality or immigration status.
If you have already received your first vaccination you should try to receive your second before travelling to the UK if possible. If not then you will be offered the same manufactured vaccination, if approved by UK government for use, or the most similar alternative if not.
You can find a useful FAQ sheet from the UK government here.
I will be studying at UEA for a semester/year abroad – what will happen with that?
Please read the guidance provided above in regards to travel guidance and vaccination status. You will be supported by our Visiting Team, who are ready to welcome you to UEA. You should also speak with your home university about adhering to guidance on travelling abroad from your home country. For more information, please see our Study Abroad FAQs.
What support is available to international students at UEA?
There is a wide range of support available to international students at UEA.
Student Services have a dedicated team to help support international students, and can help with:
- Personal/welfare advice – such as settling into life in the UK, or preparing to return home
- General advice – such as opening a UK bank account or academic procedures, for example
- Visa and immigration advice – such as applying for/extending a Tier 4 visa, or help with any general visa and immigration enquiries
Find out more about the specific support offered to international students on our website.
Student Services also provide wellbeing and mental health support, study support (including an English Language Support Programme), support with living on and off campus, finances and support for students with disabilities. You’ll also have 24/7 support from Health Assured, a programme which can help you with any personal or professional issues that may be affecting you.
I’m a prospective postgraduate research (PGR) student – what start dates can I apply for?
We accept applications all year round.
International applicants need to apply at least four months before the intended start date, and Home applicants at least two months before.
Please see our research with us applicant pages for more details.
Do I have to be present in person in Norwich from the start of my course?
The University normally recommends that full-time students live within 50 kilometres of the University to enable full engagement with their course.
We also expect all postgraduate research students (full-time and part-time) to meet with their supervisory team on a regular basis, normally in person. Additionally, some postgraduate researchers have further residency requirements imposed by their funder or by immigration requirements.
Given COVID-19 restrictions, until 1 February 2022 some postgraduate researchers may request to start their course remotely and then move to the Norwich area by the agreed deadline (which may be constrained by UK government rules) as soon as it is possible to do so. You will need to have an individual Distance Learning Concession approved, which will require approval from your supervisor, your funder and the Associate Pro-Vice-Chancellor for UEA Doctoral College.
Please contact email@example.com for further details.
Can I defer my offer to a later start date?
If you have not deferred an offer before, we will normally consider a request to defer until the next PGR entry date, for example from 1 October 2021 to 1 February 2022.
The standard PGR entry dates are 1 February, 1 June and 1 October for most research programmes. At present, due to COVID-19 impacts, we are willing to consider any requests to defer offers for up to 12 months from the original entry date offered, for example from 1 October 2021 to 1 October 2022, provided that the request is made by the application deadline for that intake.
If you have deferred your offer previously and you wish to extend it beyond this period of 12 months then you will need to make a new application and we will need to interview you again.
All deferrals will need permission from the School or Institute before we can approve them. Where this is good reason to do so, we can consider start dates other than the standard entry dates; this needs approval from the Faculty Associate Dean for Postgraduate Research.
I hold an offer from UEA for a postgraduate research programme. However, I am worried that due to COVID-19 I won’t be able to complete required tests or that I won’t have my formal degree certificate available by my start date. What should I do?
We recognise that COVID-19 has disrupted exams and studies for many applicants.
Provided you have been awarded a certificate of completion for your current studies, we will accept these qualifications as long as they meet the conditions of our offer. In all cases, we will be as flexible as we can with our minimum grade requirements and will take into account any impacts of COVID-19 disruption.
What will campus be like during 2021-22 for postgraduate researchers?
We're working hard to ensure all of our postgraduate researchers are well supported through individual advice from supervisory teams and expert technical and professional support services. We’ve put plans in place so that we can adapt to changing circumstances and continue to deliver high-quality research supervision and doctoral training events.
To ensure safety, we have introduced one-way systems on campus, marked areas to maintain social distancing, and hand sanitising stations are being installed at key locations.
During 2021, we expect to operate a blended approach where some meetings and supervision will be virtual using Microsoft Teams or Blackboard Collaborate software. Supervisors will be encouraged to meet face to face with postgraduate researchers where this is safe to do so, for example to take a socially distanced walk around our campus lake, the Broad.
Key induction sessions will take place online, as will many personal and professional development sessions. We will provide detailed health and safety guidance and inductions to keep everyone safe on campus, and advice on accessing archives and other research facilities.
We will follow government advice on opening times and student numbers.
Have you offered to reimburse or reduce tuition fees for postgraduate researchers?
UEA has remained open throughout the lockdown. Our supervisors and training coordinators, and our Careers Service, Postgraduate Research Service, and Student Services teams, have continued to provide supervision, training sessions and advice virtually throughout this period.
In line with the approach endorsed by the UK Office for Students, we have not offered any blanket reduction or reimbursement of fees. However, we are sympathetic to the challenges faced by our postgraduate researchers. We have offered fee payment flexibility and no-cost extensions to many individual postgraduate researchers affected by COVID-19 and extensions of stipend to funded researchers.
How much time should I allow for Academic Technology Approval Scheme (ATAS) clearance?
The Academic Technology Approval Scheme (ATAS) is relevant to international students subject to UK immigration control.
We recommend you apply as soon as possible - currently the turnaround for ATAS certificates is taking up to 8 weeks.
What accommodation and self-isolation options are available?
UEA’s postgraduate accommodation guarantee applies to international postgraduate researchers starting a full-time course in September or October, who apply by 31 July and satisfy other conditions.
If you did not apply by this date, please see the accommodation frequently asked questions to see if there are still options available.
Other information about accommodation and self-isolation is included in the Advice for New Applicants and Offer Holders section above. Current students can also read our self-isolation guide (login required) which applies to those who must self-isolate whether you are living un university or independent accommodation.
The UEA Students’ Union also has a guide to renting private accommodation in Norwich.
I am a postgraduate research applicant and have another question. Who can I speak with?
You can send your question to firstname.lastname@example.org. The team will be happy to help.