UEA has a range of teams on hand to support you through online live chat.
So whether you have a question about joining us in Norwich, or you're already a student or staff member, you'll find the best team to contact below.
Interested in studying at UEA?
Chat to our admissions service, current students and staff below.
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Accommodation Queries
Speak to UEA Accommodation Office using our live chat and get answers to all your accommodation questions. The Accommodation Live Chat service will operate 11am-3pm Monday to Friday (except on Thursdays when it will be available 12pm-4pm).more... -
Admissions or Course Enquiries - Undergraduate and Postgraduate Taught
Speak to our Admissions team on Admissions Enquiries Live Chat or on the phone: +44(0)1603 591515, Monday: 10:00-11:00 & 13:30-16:30 and Tuesday to Friday: 09:30-12:30 and 13:30-16:30 about any questions you have for admissions. Alternatively please email admissions@uea.ac.uk.more... -
Postgraduate Research Enquiries
For any Postgraduate Research enquiries, you can speak to our team on Live Chat, Monday to Friday, 10am - 12pm and 2pm - 4pm.more... -
Chat to current students, staff and advisors via Unibuddy
Hear from the people who know best: our current students and academic staff. Ask them anything you want to know about your course, life at UEA, being a student in Norwich and more.more...
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IT Services, including Campus Card Enquiries
The IT Service Desk is the first place to contact if you need help with anything IT-related. Speak to us on Live Chat Monday to Friday 8am to 5pm.more... -
Library Services for current students and staff
Speak to our Library team on Live Chat, Monday to Friday 9am to 5pm.more... -
Student Information Zone – Learning and Teaching enquiries
We’re here to help with your Learning and Teaching questions, such as timetables, course or module choice or submitting coursework. Speak to us on Student Information Zone Live Chat, Monday to Friday, 9am to 5pm.more... -
Student Services
Student Services can assist with initial advice and signposting for Wellbeing, Learning Enhancement, Disability Support, SpLD, Student Life, Finance, Visa and Residential Life. Speak to one of our advisers on Live Chat, Monday to Friday from 10am - 4pm.more...
Anything else?
You can also speak to our dedicated Switchboard team on 01603 456161, Monday to Friday 8.45am to 5pm. Outside of these hours there is information on key services available.