How can we help you? How can we help you?

We offer a free service to small and medium businesses, third sector organisations, social enterprises, charities and community groups to achieve their objectives. Typically that can be a start-up initiative, planning for growth, marketing, strategic planning, governance, risk, technical issues as well as general issues involved in running a business.

This can be done in various ways, wholly dependent on what suits you best. Most requestors typically opt for series of meetings which could be spread over a few weeks or months, depending on the client's needs. A typical engagement however would probably be around 6 – 8 meetings of around 1 – 1.5 hours each. We can also offer remote assistance via phone or video calls if this is preferred.

Our involvement takes a form of mentoring during which we:

  • Draw on our experience to suggest ideas and solutions
  • Become a ‘critical friend' asking pressing questions and challenging in order to explore options and robustness of potential solutions
  • Remain focused on the client's desired outcome
  • Use push and pull motivation where appropriate

Requesting Help

If you feel Norfolk Knowledge can be of  help, please complete our requestor sign up form.

Please give us contact details and as much information as possible about the type of help that you are after. The more detail you give the better we can help you and match you to a suitable business mentor.

If necessary, a member of the admin team will contact you to talk through your request, and  ask for more information or clarification on the nature of the help you would like. At this stage a copy of our terms and conditions is sent to you, you will be asked to sign and return it.

This request will then be sent to the most appropriate member/s or if necessary distributed to the membership as a whole.

The admin team will inform you of your appointed mentor and swap appropriate contact details between both parties.

The 'knowledge-relationship' starts.

For further clarification, please see our FAQ section.

If you have any further queries about how Norfolk Knowledge works please contact:
norfolkknowledge@uea.ac.uk