Steve is a Doctoral Research Student at Norwich Business School. His research focuses around business innovation process and software engineering models. Steve is particularly interested in the benefits and organisational and technical challenges of implementing DevOps. Additionally, Steve maintains research interest in the security and business applications for near-field communication (NFC) systems.

Steve obtained both his BSc (Hons) and MSc from the School of Computing Sciences at UEA. His dissertations focused on the diffusion and security of passive NFC based systems.

Prior to beginning his studies, Steve worked as a freelance lead systems trainer and training consultant across the UK within both the public and private sector. His clients included primary care and acute NHS trusts, and well known organisations and brands including Carlsberg and Sytner Group.

All Publications

Jones, S., Noppen, J., Lettice, F.


Management Challenges for DevOps Adoption within UK SMEs,

in Proceedings of the 2nd International Workshop on Quality-Aware DevOps.

pp. 7-11

Full Text

(Conference contribution)


Noppen, J., Cutting, D., Ziolkowski, A., Jones, S.


Coordinated Reuse and Deployment for Scientific Software Prototypes with D-UEA-ST,



Noppen, J., Ziolkowski, A., Cutting, D., Jones, S.


The D-UEA-ST Platform,



Key Research Interests

Steve's research interests are interdisciplinary, covering both management and computing science topics which is reflected with supervision from Professor Fiona Lettice (NBS) and Dr Joost Noppen (CMP). Steve is a member of the Innovation, Technology and Operations Management (ITOM) research group at Norwich Business School. He also undertakes collaborative research within the Software Engineering Group (SEG) (part of the Machine Learning and Statistics Lab) within the School of Computing Sciences.

Steve's research interests include:

  • DevOps
  • Software Engineering Methods and Processes
  • Innovation and Technology Management

Teaching Interests

Steve has been involved with teaching at the University since 2012, during the final year of his undergraduate degree. He also possess years of experience delivering industrial training and tuition across the UK.

Like his research, Steve's teaching interests are interdisciplinary, and he undertakes teaching activities for both Norwich Business School and the School of Computing Sciences.

External Activities and Indicators of Esteem

Enterprise and Engagement

  • Norfolk Knowledge
  • SyncNorwich