Biography

I am a Senior Lecturer in Operations Management and the Director of Postgraduate Research in the Norwich Business School (NBS). I jointed NBS in 2012 as a Lecturer in Operations Management. Prior to joining the school, I was a research fellow (operations management) in the University of Nottingham.

I gained my PhD in operations management from the Chinese University of Hong Kong, and my master and bachelor degree from Nankai University. 

Highlighted Publications

See All
<- Page 1 of 2 ->

Zhang, M., Lettice, F., Chan, H. K., Nguyen, H. T.

(2018)

Supplier integration and firm performance: the moderating effects of internal integration and trust,

in Production Planning & Control

Full Text UEA Repository

(Article)

(E-pub ahead of print)


Zhang, M., Qi, Y., Wang, Z., Pawar, K., Zhao, X.

(2018)

How does intellectual capital affect product innovation performance? Evidence from China and India,

in International Journal of Operations and Production Management

38.

pp. 895-914

Full Text UEA Repository

(Article)

(Published)


Liu, L., Zhang, M., Hendry, L. C., Wang, S., Bu, M.

(2018)

Supplier Development Practices for Sustainability: A Multi-Stakeholder Perspective,

in Business Strategy and the Environment

27.

pp. 100-116

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Lyles, M.

(2018)

Effects of absorptive capacity, trust and information systems on product innovation,

in International Journal of Operations and Production Management

38.

pp. 493-512

Full Text UEA Repository

(Article)

(Published)


Yu, Y., Zhang, M., Huo, B.

(2017)

The impact of supply chain quality integration on green supply chain management and environmental performance,

in Total Quality Management & Business Excellence

Full Text UEA Repository

(Article)

(E-pub ahead of print)


Zhang, M., Pawar, K., Bhardwaj, S.

(2017)

Improving Supply Chain Social Responsibility through Supplier Development,

in Production Planning & Control

28.

pp. 500-511

Full Text UEA Repository

(Article)

(Published)


Chen, Q., Zhang, M., Zhao, X.

(2017)

Analysing customer behaviour in mobile app usage,

in Industrial Management and Data Systems

117.

pp. 425-438

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Guo, H., Huo, B., Zhao, X., Huang, J.

(2017)

Linking supply chain quality integration with mass customization and product modularity,

in International Journal of Production Economics

Full Text UEA Repository

(Article)

(E-pub ahead of print)


Zhang, S., Wang, Z., Zhao, X., Zhang, M.

(2017)

Effects of institutional support on innovation and performance: roles of dysfunctional competition,

in Industrial Management and Data Systems

117.

pp. 50-67

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Guo, H., Zhao, X.

(2017)

Effects of social capital on operational performance: impacts of servitisation,

in International Journal of Production Research

55.

pp. 4304-4318

Full Text UEA Repository

(Article)

(Published)


Wang, L., Zhang, M., Li, X.

(2017)

Trust and knowledge creation: The moderating effects of legal inadequacy,

in Industrial Management and Data Systems

117.

pp. 2194-2209

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Qi, Y., Guo, H.

(2017)

Impacts of intellectual capital on process innovation and mass customisation capability: Direct and mediating effects,

in International Journal of Production Research

55.

pp. 6971-6983

Full Text UEA Repository

(Article)

(Published)


Chan, H. K., Wang, X., Lacka, E., Zhang, M.

(2016)

A mixed-method approach to extracting the value of social media data,

in Production and Operations Management

25.

pp. 568–583

Full Text UEA Repository

(Article)

(Published)


Wang, Z., Zhang, M., Sun, H., Zhu, G.

(2016)

Effects of standardization and innovation on mass customization: An empirical investigation,

in Technovation

48-49.

pp. 79-86

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Voss, C., Zhu, G.

(2016)

Innovating through services, co-creation and supplier integration: Cases from China,

in International Journal of Production Economics

171.

pp. 289-300

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Lettice, F., Zhao, X.

(2015)

The impact of social capital on mass customisation and product innovation capabilities,

in International Journal of Production Research

53.

pp. 5251-5264

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Lyles, M. A., Guo, H.

(2015)

Absorptive capacity and mass customization capability,

in International Journal of Operations and Production Management

35.

pp. 1275-1294

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Qi, Y.

(2014)

The effects of organizational flatness, coordination, and product modularity on mass customization capability,

in International Journal of Production Economics

158.

pp. 145-155

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Huo, B.

(2013)

The impact of dependence and trust on supply chain integration,

in International Journal of Physical Distribution & Logistics Management

43.

pp. 544-563

Full Text UEA Repository

(Article)

(Published)


Lai, F., Zhang, M., Lee, D., Zhao, X.

(2012)

The impact of supply chain integration on mass customization capability: An extended resource based view,

in IEEE Transactions on Engineering Management

59.

pp. 443-456

UEA Repository

(Article)

(Published)


<- Page 1 of 2 ->

All Publications

See Highlights
<- Page 1 of 3 ->

Zhang, M., Lettice, F., Chan, H. K., Nguyen, H. T.

(2018)

Supplier integration and firm performance: the moderating effects of internal integration and trust,

in Production Planning & Control

Full Text UEA Repository

(Article)

(E-pub ahead of print)


Zhang, M., Qi, Y., Wang, Z., Pawar, K., Zhao, X.

(2018)

How does intellectual capital affect product innovation performance? Evidence from China and India,

in International Journal of Operations and Production Management

38

(3)

pp. 895-914

Full Text UEA Repository

(Article)

(Published)


Liu, L., Zhang, M., Hendry, L. C., Wang, S., Bu, M.

(2018)

Supplier Development Practices for Sustainability: A Multi-Stakeholder Perspective,

in Business Strategy and the Environment

27

(1)

pp. 100-116

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Lyles, M.

(2018)

Effects of absorptive capacity, trust and information systems on product innovation,

in International Journal of Operations and Production Management

38

(2)

pp. 493-512

Full Text UEA Repository

(Article)

(Published)


Yu, Y., Zhang, M., Huo, B.

(2017)

The impact of supply chain quality integration on green supply chain management and environmental performance,

in Total Quality Management & Business Excellence

Full Text UEA Repository

(Article)

(E-pub ahead of print)


Tang, M., Qi, Y., Zhang, M.

(2017)

Impact of Product Modularity on Mass Customization Capability: An Exploratory Study of Contextual Factors,

in International Journal of Information Technology & Decision Making

16

(4)

article no. 939

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Pawar, K., Bhardwaj, S.

(2017)

Improving Supply Chain Social Responsibility through Supplier Development,

in Production Planning & Control

28

(6-8)

pp. 500-511

Full Text UEA Repository

(Article)

(Published)


Chen, Q., Zhang, M., Zhao, X.

(2017)

Analysing customer behaviour in mobile app usage,

in Industrial Management and Data Systems

117

(2)

pp. 425-438

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Guo, H., Huo, B., Zhao, X., Huang, J.

(2017)

Linking supply chain quality integration with mass customization and product modularity,

in International Journal of Production Economics

Full Text UEA Repository

(Article)

(E-pub ahead of print)


Zhang, S., Wang, Z., Zhao, X., Zhang, M.

(2017)

Effects of institutional support on innovation and performance: roles of dysfunctional competition,

in Industrial Management and Data Systems

117

(1)

pp. 50-67

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Guo, H., Zhao, X.

(2017)

Effects of social capital on operational performance: impacts of servitisation,

in International Journal of Production Research

55

(15)

pp. 4304-4318

Full Text UEA Repository

(Article)

(Published)


Wang, L., Zhang, M., Li, X.

(2017)

Trust and knowledge creation: The moderating effects of legal inadequacy,

in Industrial Management and Data Systems

117

(10)

pp. 2194-2209

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Qi, Y., Guo, H.

(2017)

Impacts of intellectual capital on process innovation and mass customisation capability: Direct and mediating effects,

in International Journal of Production Research

55

(23)

pp. 6971-6983

Full Text UEA Repository

(Article)

(Published)


Xiong, Y., Xia, S., Zhang, M., Cornford, J.

(2016)

Opening the Black Box: Role of Chinese Science Parks in Helping Returnee Entrepreneurs’ Start-ups,

Full Text UEA Repository

(Paper)

(Published)


Chan, H. K., Wang, X., Lacka, E., Zhang, M.

(2016)

A mixed-method approach to extracting the value of social media data,

in Production and Operations Management

25

(3)

pp. 568–583

Full Text UEA Repository

(Article)

(Published)


Wang, Z., Zhang, M., Sun, H., Zhu, G.

(2016)

Effects of standardization and innovation on mass customization: An empirical investigation,

in Technovation

48-49

pp. 79-86

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Voss, C., Zhu, G.

(2016)

Innovating through services, co-creation and supplier integration: Cases from China,

in International Journal of Production Economics

171

(2)

pp. 289-300

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Lettice, F., Zhao, X.

(2015)

The impact of social capital on mass customisation and product innovation capabilities,

in International Journal of Production Research

53

pp. 5251-5264

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Qi, Y., Zhao, X., Duray, R.

(2015)

Mass customisation systems: Complementarities and performance consequences,

in International Journal of Logistics Research and Applications

18

(6)

pp. 459-475

Full Text UEA Repository

(Article)

(Published)


Zhang, M., Zhao, X., Lyles, M. A., Guo, H.

(2015)

Absorptive capacity and mass customization capability,

in International Journal of Operations and Production Management

35

(9)

pp. 1275-1294

Full Text UEA Repository

(Article)

(Published)


<- Page 1 of 3 ->

Key Research Interests

My current research interests include innovation, new product/service development, social capital, organizational learning, knowledge management in supply chains, supply chain finance, and collaborative innovation. 

Teaching Interests

I currently teach Strategic Operations and Supply Management (NBS 7056A).  

Professional Activities

I was the co-Investigator of the event Sync the City.