Informing the future direction of services Informing the future direction of services

As well as being an important driver for UK health policy, improving access to healthcare is a global priority. Ensuring that patients can access the healthcare they need, at the right time and in the best format is a pressing challenge – particularly with the economic pressures facing healthcare providers internationally - and one that we seek to address through our work.

More specifically, our research interests lie in the area of emergency and urgent care and the way in which systems are set up to respond to patient needs. Our researchers are working on projects which seek to understand how the design of the systems that deliver emergency and urgent care affects patients, clinicians and provider organisations as a whole. 

Typically, we work alongside health care providers and service users in both primary care and acute settings. We bring together expertise in public health, primary care, epidemiology, health economics and social science to undertake observational studies, trials, systems modeling and qualitative research to inform the future direction of services, providing a robust evidence base for the design of new services or changes to existing services.

Our research is focused in three key areas:

  • Improving urgent care systems through innovative evidence-based interventions

  • Understanding the impact of communications in emergency and urgent care situations 

  • Developing knowledge about vulnerable or marginalised groups and improving access to care for these groups

We welcome informal enquiries from prospective PhD candidates wishing to conduct research in one or more of these topic areas. For more information, including who to contact please see the Faculty of Medicine and Health Sciences Graduate School.