By proceeding with this booking I accept the following terms and conditions. The 'user of the service' is a person booking onto a programme of education or assessment. The 'service provider' is the University of East Anglia.
The user of the service is responsible for ensuring that study leave, professional leave or other arrangements for absence from their normal place of work is their responsibility.
Where the course is provided free of charge the user of the service is aware that non-attendance of training without prior notification will result in a charge being raised in line with the individuals employers policy in respect of non-attendance of training.
Where the course attracts a fee, the following refunds apply in the case of none attendance. The user is responsible for requesting any refunds.
Cancellations more than 8 weeks prior to the course will result in a 90% refund of the course fee.
Cancellations between 6 and 8 weeks prior to the course will result in a 50% refund of the course fee.
Cancellations with less than 6 weeks' notice will not be eligible for any refunds. The user of the service is responsible for ensuring that they read any pre-course material provided prior to attending a course.
The user of the service is responsible for ensuring details in their account are correct. The service provider cannot be held responsible for any course material which is sent to an address or e-mail account which is no longer valid.
Courses will start at the time indicated in the pre-course material. If the user of the service is more than 10 minutes late for training their joining the course will be at the discretion of the service provider. It will usually be the case that the service user will be asked to book onto an alternative course.
The user of the service understands the practical nature of the courses and will be responsible for informing the course tutor of any illness, injury or medical condition which they feel may be aggravated by the nature of the training.
Examples of these might be back injuries, joint injuries or asthma.
Block bookings using a managers email address are no longer allowed. Managers may still block book their staff, however each booking must be for the individual attending using their email address. Any bookings found using alternative email addresses will be removed from the system.
Health and Safety Advice
It is important that during this training you do not perform any skill which may exacerbate a pre-existing injury or illness. If you experience any symptoms during training that suggests injury or illness may be exacerbated stop performing the skill and inform the tutor.
If you are in the 2nd Trimester of pregnancy you should only perform chest compressions on a training mannequin that is placed on a bed set to an appropriate height. If you are in the 3rd Trimester of pregnancy you should not perform chest compression or turn a patient into the recovery position.
Where defibrillators are used as part of the training this should only take place under the direct supervision of the tutor.
Position Statement on disabled candidates attending Resuscitation Council (UK) courses
Candidates with disabilities are eligible to undertake Resuscitation Council (UK) ("RC (UK)") life support courses. The Disability Discrimination Act 1995 was introduced to end discrimination against the disabled. It places duties on service providers not to discriminate against, and to make reasonable adjustments to their policies and procedures for those with disabilities to avoid any discriminatory impact.
The RC (UK) recognises its obligations in this field and will do everything it can to assist those with a disability, and will ask its course providers to do the same. Candidates should notify the Course Director of any disability before the start of the course and the Course Director should then make reasonable efforts to accommodate the candidate's requirements. For example, the course provider may be able to make changes to the physical surroundings or, if a disabled candidate is physically unable to undertake a task, it may be possible to allow the candidate to instruct a proxy instead. However, any such changes made by the provider should not cause a deterioration in the experience or training of the other candidates.