Steve is a Doctoral Research Student at Norwich Business School, in the final stages of PhD research investigating the management and organisational implications of DevOps. His wider research interests are centred around innovation, organisational culture and socio-technical systems within software engineering environments.
Steve previously studied with the School of Computing Sciences at UEA from 2010, and holds a BSc (Hons) in Business Information Systems and MSc in Advanced Computing Science. His dissertations focused on the diffusion and security of passive Near-Field Communication (NFC) based systems.
Prior to beginning his studies, Steve worked as a freelance lead systems trainer and training consultant across the UK within both the public and private sector. His clients included primary care and acute NHS trusts, and well known organisations and brands including Carlsberg and Sytner.

All Publications

Jones, S., Noppen, J., Lettice, F.


Management Challenges for DevOps Adoption within UK SMEs,

in Proceedings of the 2nd International Workshop on Quality-Aware DevOps.

pp. 7-11

Full Text

(Conference contribution)


Noppen, J., Cutting, D., Ziolkowski, A., Jones, S.


Coordinated Reuse and Deployment for Scientific Software Prototypes with D-UEA-ST,

Full Text



Noppen, J., Ziolkowski, A., Cutting, D., Jones, S.


The D-UEA-ST Platform,

Full Text



Key Research Interests

Steve's research interests are interdisciplinary, covering both management and computing science topics which is reflected with supervision from Professor Fiona Lettice and Dr Joost Noppen (BT Research). Steve is a member of the Innovation, Technology and Operations Management (ITOM) research group at Norwich Business School. Steve's research interests include:

  • DevOps
  • Software Engineering Methods and Processes
  • Innovation and Technology Management

Teaching Interests

Steve has been involved with teaching at the University since 2012, during the final year of his undergraduate degree. He also possess years of experience delivering industrial training and tuition across the UK.

Like his research, Steve's teaching interests are interdisciplinary, and he has undertakes teaching activities for both Norwich Business School and the School of Computing Sciences.

External Activities and Indicators of Esteem

Enterprise and Engagement

  • Norfolk Developers
  • Norfolk Knowledge
  • SyncNorwich