Make a Payment

You have two instalment options:

• 9 instalments by direct debit, but for this you will need a UK bank account; or,

• 3 instalments which can be paid either by direct debit or through one of our other payment options

Either of these payment plans must be agreed by the student with the finance office at the beginning of the academic year by completing task 7 of the online registration in e-Vision

Three equal instalments

 This means that the amount is split into 3 equal instalments and does not reflect any period of time. 

• For students starting in September you will pay on or before the 20 October, 20 January and 20 May.

• For Post Graduates starting in January you will pay by 20 February, 20 June and 20 October.

• For Post Graduates starting in April you will pay by 20 May, 20 September and 20 January.

• For Post Graduates starting in July you will pay by 20 August, 20 December and 20 April.

If you choose to pay by Direct Debit from a UK bank account:

• For Students staring in September instalments will be collected from your bank account on 3 November, 3 February and 3 May.

• For Post Graduates starting in January payments will be collected on 3 March, 3 June and 3 October.

• For Post Graduates starting in April instalments will be collected on 3 June, 3 September and 3 January.

• For Post Graduates starting in July instalments will be collected on 3 September, 3 December, and 3 April.

Nine instalments by Direct Debit

Instalments will be payable in monthly payments collected by direct debit from a UK bank account (If you do not have a UK bank account you must choose to pay in full or 3 equal instalments).

This will be your total invoice amount split into 9 equal instalments and does not represent a monthly charge.

• For students starting in September your charges will be split into 9 equal instalments from October to June on the 3rd of each month and will be collected from your UK bank account.

• For students starting in January your charges will be split into 9 equal instalments from March to November on the 3rd of each month and will be collected from your UK bank account..

• For Post Graduates starting in April your charges will be split into 9 equal instalments from June to February on the 3rd of each month and will be collected from your UK bank account.

• For Post Graduates starting in July your charges will be split into 9 equal instalments from September to May on the 3rd of each month and will be collected from your UK bank account.

Payment method change

Please note that a charge of £10.00 is payable if you change the method of payment after invoices have been issued.
Details of how to set up an instalment arrangement will be available to you when you complete the on-line registration process.
In order to manage your University account effectively and avoid missing payment deadlines, you should:-

• Check your emails regularly

• Check your account details on e-Vision

• Check your bank account statements regularly to make sure that the correct amount of money (whether a direct debit instalment or other payment) has been debited from your account by the due date

• Contact the Finance Team immediately about any discrepancies or inaccuracies.

If you have applied to Student Finance for a Tuition Fee loan and it has been confirmed to the University Undergraduates and PGCE students will not be required to complete the task as their loans will be paid direct to the University. Postgraduate students will need to select 3 equal instalments as their loans are paid direct to them.

Please note that all 5th year undergraduate Medical students are NOT supported by the Student Loan Company but will be eligible to be sponsored by the NHS Student bursary, you will be invoiced personally if you have not sent or brought a copy of your assessment letter to the Finance Enquiry Office in the Registry.

All International students who are sponsored by their Government or Home University will not be required to complete the Tuition Fee task but the Finance Enquiry Office  would like a copy of your award letter.

Further information on funding options is available.

Phone 

Payments can be made by Credit/Debit card by telephoning one of the following numbers 01603 592685, 01603 592686 or 01603 593695. The cardholder must phone in person and provide the following details – card type, name of cardholder, card number, expiry date and CVC (last three digits above signature on back of card). Payments can be made between 10.00 and 16.00 (UK time)

Please note:

• UEA does not accept payment by American Express

• We cannot accept payment information / card details by email

• If you are calling from outside the UK, you will need to pay the cost of an international phone call

International Payments

UEA has partnered with Flywire to provide you with an easy and secure method of sending international fee payments.

Payment methods on uea.flywire.com include China UnionPay, Amex and alipay.com.

1. Visit uea.flywire.com and choose your country and amounts you are paying in GBP

2. Choose your payment method and make a payment to Flywire

3. Enter your details and those of the student you are paying for

4. Track and confirm your payment by email, SMS or logging into uea.flywire.com

Flywire allows you to:

• Pay by Bank Transfer, Credit / Debit Card or e-wallet solutions including China UnionPay, alipay.com and Visa / Mastercard

• Track your payment from start to finish

• Save on bank fees and exchange rates

• Feel safe, with 24/7 multilingual customer support

Cheque payment

Cheques should be made payable to 'University of East Anglia' and should be drawn in pounds sterling on a clearing bank which has a branch in the United Kingdom.  Cheques should be sent to:

FAO Finance,
University of East Anglia,
Norwich Research Park,
Norwich,
NR4 7TJ,
United Kingdom.

Hold open your place, secure accommodation if you are eligible and obtain a visa if required.

Undergraduate and Postgraduate overseas fee-paying applicants

To secure a place on your chosen course (subject to meeting the conditions of any offer made), all overseas undergraduate, Postgraduate Masters and, Postgraduate Research applicants will need to pay a deposit.

Standard Deposit Amounts

*Please note that we are requesting individuals from areas identified as a student visa compliance risk, to pay an increased deposit of £10,000. This is to assist with demonstrating that you have the funds to study the course and strengthen your visa application. Please check your offer email to see the exact amount you have been requested to pay as a deposit.

The deadlines for receipt of international deposits are:

• Undergraduate courses – 31 July or within 5 days of any offer made after this date.

• Postgraduate Taught Masters (September start) - 31 July

• Postgraduate Taught Masters (January / February start) - 10 November

• Postgraduate Research - 3 months prior to the start of the course

If we receive your deposit after your deadline, we are unable to guarantee your place on your course and the university reserves the right to cancel your application.

What your deposit covers

Payment of the deposit will:

• Hold your place on the course, subject to fulfilling any conditions of offer. 

• Secure a place in UEA accommodation for eligible applicants, subject to the terms and conditions outlined by the Accommodation Office, including completion of the Accommodation Preference Form by the 31 July (for September start courses). 

• Enable us to issue you with a CAS. It is important to note your CAS will not be issued until your deposit is received and all the conditions of your offer have been met.

Pre-payment towards tuition fees and accommodation

You may pay more than the required deposit if you wish. However, the UK Visa & Immigration Service (UKVI) limits the amount that can be shown on your CAS to the full tuition fees and £1,334 towards accommodation. Therefore, we recommend that you do not pay more than this amount in advance.

Things to be aware of

• Deposit payment must be received before a CAS will be issued. We will not issue a CAS more than six months prior to the course start date.

• All academic conditions of an offer must be met before a CAS can be issued.

• The deposit amount received will be listed in the CAS, reducing the amount of funds you need to demonstrate as part of the visa application process.

• All overseas fee-paying students are required to pay the deposit unless the University decide to waive it. A waiver may be granted to applicants providing evidence of a scholarship covering full tuition fees, or those studying at INTO UEA. Evidence must be provided by the deposit deadline. The decision on whether or not a deposit is waived is made solely by the University.

• The deposit will be offset against the first tuition fee instalment which is issued by UEA after you register on your course. 

Where an applicant has applied through UCAS, if a deposit payment is not received by the deadline, the university reserves the right to cancel the application and release the applicant into clearing.

Deposit Refund Policy

A full refund will be granted if requested within 14 days from the date the payment is received by UEA under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. After this date deposits are not ordinarily refunded except in the circumstances listed in this policy.

For refund requests submitted more than 14 days after Deposit Payment:

• Please note that refund requests will only be considered within 3 years of payment.

• Refunds will only be considered if you make the request via our Refund Form.

• The University is not liable for exchange rate fluctuations, or for any bank or other charges incurred.

• The University reserves the right to review and amend our deposit requirements as required.

How to request a refund

Please contact us with any evidence required. This will need to include a full copy of the visa decision letter, where your CAS has been marked USED by UKVI. When completing the form, you must use the same email address that is linked to your UEA or UCAS application.

What UEA does on receipt of your request

We will acknowledge the request and check that we have all the required information. If further information is required, we will request this by email.
If you meet the criteria for the refund, we will confirm this by email and will then notify the UEA Finance Team to issue a refund.

When will we refund a deposit?

• You do not meet the conditions of your offer and we reject you, or you do not meet the conditions of your offer in time to start the course. 

• The university notifies you that we have cancelled or withdrawn your course.

• If your Academic Technology Approval Scheme (ATAS) clearance is refused or rejected. We will require evidence of this. 

• If your visa application has been refused or rejected by UKVI for any reason other than for a fraudulent application. A copy of the visa refusal notice must be provided.

• Any decision to make a full or partial refund in exceptional circumstances is entirely at the discretion of the University and evidence may be required to support any claim.

When will we NOT refund a deposit?

• If you decide not to study at UEA. 

• If the visa refusal is due to submission of falsified or non-genuine documents.

• Where inaccurate information or documentation is provided to the university or where wilful misrepresentation, or omission has occurred.

• Applicants who fail to attend or register as a student but later transfer institution, withdraw, are expelled, or fail to pass the course.

• If you are granted a deferral, your deposit will be rolled over to the year in which you expect to start your studies.

Important notes

If approved, refunds will only be made to the individual or organisation who originally paid the deposit. If a third party has paid the deposit on behalf of the applicant, we are unable to refund the deposit directly to the applicant.

Exact refund times may vary depending on the reason for the requested refund and the method by which original payment was made.

To conform with UK Money Laundering Legislation, strict guidelines exist with regard to refunding payments made, in particular if those payments are made in cash. If we are unable to satisfactorily verify the source of the funds or the credentials of the payer, UEA may be unable to repay the funds. You are therefore strongly recommended to make payments by bank transfer or payment card or by Flywire if paying in foreign currencies.

As part of UK Money Laundering Legislation, refunds can only be made back to the account from which the payment was originally made. For bank transfers, proof of payment such as a receipt or a bank statement showing payment from that account, as well as the bank’s SWIFT or BIC code, must be produced. For credit or debit card payments, the card details will need to be provided by calling the UEA Finance Team. Failure to do so will delay the refund severely or prevent it altogether.

We may verify the reason for your visa rejection with the UKVI prior to making a decision on your refund request. If the UKVI inform us your rejection was owing to the submission of fraudulent documentation, you will not be eligible for a refund.

The University reserves the right to stop accepting deposit payments once course places are full.