Updated 6 October 2021

The Government moved England to Step 4 of the Roadmap on 19 July, meaning that most COVID-19 restrictions have now been lifted. You can find information and guidance on how to stay safe on the Government's website.  

Students should:

We also strongly encourage students to download and use the NHS Test and Trace app


I've not had my covid-19 vaccine yet - how do i arrange this?

You can book a COVID-19 vaccine on the NHS website or calling 119, or there are various walk-in clinics across the country offering the vaccine. For more information on the COVID-19 vaccine, please visit the NHS website

UEA is running a vaccination service on campus at Union House on 20, 21, 23 and 25 September, from 12-8pm. No booking is required and you do not need to be registered at a doctor's surgery to use this free service. The Pfizer vaccinations are for students and staff aged 16+, and NHS clinicians will be on hand to talk through the process and any questions you may have.

Over two thirds of 18-30 year olds have already had their first COVID jab - it’s the best way to protect yourself and your loved ones from serious infection.  

I've already had my first covid-19 vaccine - will i be able to get my second dose once I've returned to uea?

Yes – there are plenty of walk-in clinics in Norwich where you’ll be able to get your second dose, and you can find your nearest clinic on the NHS website. If you prefer, you can also book an appointment for your second dose online or by calling 119. Please note that you need to wait 8 weeks after your first vaccine before having your second dose. 

By getting both doses of the vaccine, you’re helping to keep yourself and your friends safe from the virus and helping to reduce the transmission of COVID-19.

Will i need to be registered with a gp to get a covid vaccine?

You don’t need to be registered with a GP to get a COVID vaccine – you can go to a walk-in clinic. However, all students are required to register with a GP during their time at university.

Will I need to get tested for COVID regularly once I'm back at university?

You can make a real difference to help prevent the spread of COVID within our community simply by getting tested twice a week. Getting tested helps to reduce the spread of the virus. Students should test twice a week, even if you have had the COVID-19 vaccine. 

You can order home testing kits online, collect from your local pharmacy or collect test kits from a number of sites on campus - please see below for the full list. 

These tests are only for those who do not have symptoms of COVID-19. If you have any of the symptoms – a high temperature, a new, persistent cough or loss of taste/smell – you must self-isolate and book an NHS PCR test

Where can I get home testing kits?

Lateral flow testing kits can be ordered online or picked up from your local pharmacy now or from a number of key sites across campus. These are located at:

  • Registry reception
  • Library reception
  • School of Environmental Sciences reception
  • Campus shop on The Street
  • Post room
  • The Student Information Zone on The Street
  • Student Union reception
  • COVID rapid testing centre in ZICER (during Monday and Thursday opening times)
  • Edith Cavell reception

Any time you take a home test, whether it’s positive or negative, you must register your result on the government website and select ‘University of East Anglia’ as your university.

Do I need to report my test results?

Yes – any time you take a home test, whether it’s positive or negative, you must register your result on the Government website and select ‘University of East Anglia’ as your university. 

Whether you take your test at home or at the rapid testing centre in the ZICER building, if your result is positive, you must complete our COVID-19 Notification Form as soon as possible and self-isolate. 

I'm travelling overseas soon - what do I need to do?

You can find a step-by-step guide on travelling abroad on the UK Government’s website.  

The Foreign, Commonwealth and Development Office (FCDO) is currently advising travellers that no travel is currently risk-free due to the pandemic, and many countries have closed their borders or restricted entry to UK travellers. Any country may further restrict travel or bring in new rules at short notice. 

Please also make sure you aware of what you need to do when returning to the UK

I'm an international student - is there specific information for me?

Yes – please see our International Student FAQs for information on support available for international students at UEA, travel into the UK and current quarantine rules. 

What will teaching look like in September 2021?

It is our intention to provide as much face-to-face teaching as possible, making the most of our campus for physical learning and using virtual activity to support this.

The exact balance of physical and virtual learning study will depend upon your subject, but everyone will attend classes in person if Government regulation allows.  

Our priority is to create a teaching environment that is:   

  • Safe
  • Academically Effective
  • Flexible
  • Engaging

We will continue to monitor what is a constantly evolving situation and will provide further updates accordingly.

Will i need to wear a face covering?

For the start of the academic year, all individuals are strongly encouraged to wear a face covering (unless medically exempt) when moving around inside buildings, in indoor public areas, work/research areas and teaching spaces. 

When seated at a table in a catering outlet or licensed premises face coverings can be removed. In teaching spaces and research areas, face coverings can be removed if you can maintain a distance of at least one metre from other people. If this distance cannot be maintained, then you should still wear a face covering.

Students operating in clinical environments will be expected to continue to follow NHS guidelines on face coverings whilst in those settings. Similarly, students on placements or visiting other locations will be expected to follow the guidelines operating in those locations.

What support is available to me if I need to self-isolate?

We understand that students may be worried about potentially having to self-isolate, and the University is ready to help at this difficult time. We can assist with food deliveries, cleaning materials and wellbeing support. 

We can provide support with:

Food/Shopping – There are a number of options available. Campus Kitchen are offering a meal delivery service for students living on campus – which includes breakfast, lunch and dinner – and the supermarket on campus are offering same-day deliveries through their Snappy Shopper service. Students can also find a list of supermarkets in Norwich offering grocery delivery services through our Self-Isolation Guide (UEA login required). If students are having difficulty getting delivery slots or ordering food whilst in self-isolation, we will be able to provide support. Students may also be eligible for support under the Norfolk Assistance Scheme

Cleaning – We’ll provide a range of cleaning materials to those isolating on campus so students can keep their flats as clean as possible. 

Wellbeing – We have a wide range of wellbeing and mental health support available for students, including Student Services, the Residential Life Team, and 24/7 professional health and wellbeing advice from Health Assured. Student Services will contact students at the beginning of their self-isolation period to check in and make sure they have all the information they need, and can also set up a Microsoft Teams chat for households isolating on campus so that they can stay in touch.

The Student Services Covid Support Team will contact you by Microsoft Teams or telephone at the beginning of your self-isolation period to check in and make sure you have all the information you need. You will have the opportunity to discuss any specific circumstances or support that you may require during self-isolation with a Covid Support Team member and they will arrange follow-up phone calls both during, and after your self-isolation period.  The Team are available between 9 am and 9 pm on weekdays and 9 am to 6 pm on weekends.

If you would like to arrange for a member of the Student Services COVID Support Team to contact you at a time of your convenience, please email sts.covidsupport@uea.ac.uk

What financial support is available for students?

Students worried about their finances can access support via Student Services, who will be able to advise on bursaries, grants and hardship funds available. 

Students whose financial circumstances have changed may be eligible for financial support through Student Finance England – you can apply for help within an academic year up to nine months after it starts.

What mental health and wellbeing support is available for students?

UEA is committed to support all students at this difficult time. All students, regardless of where they are, can access support from Student Services and 24/7 support from Health Assured.  

There are also many sources of external support which can be found on our COVID-19 Wellbeing Resources page.