Updated 20 July 2021

As the roadmap continues to take effect, it's important that we all keep going COVID safety measures to help keep each other safe. Students should:

We also strongly encourage students to download and use the NHS Test and Trace app

If you have questions that aren’t covered below, you can use our COVID-19 Live Chat service or email covidresponseteam@uea.ac.uk

Please read the FAQs below for information on how the proposed relaxation of restrictions affects UEA. 

Should I get tested for COVID-19 before travelling home for the summer?

Yes – students should take a rapid COVID test before travelling to help keep everyone safe. Around 1 in 3 people with COVID-19 don’t have symptoms, and could therefore be spreading the virus unknowingly. If you test positive, or you have symptoms of COVID-19, you should not travel – instead, please self-isolate, book a PCR test and let the University know so that support can be put in place if needed. 

You can get tested for COVID by:

Go to our rapid COVID testing pages on My UEA for more information. Please remember these tests are only for those who do not have symptoms of COVID-19 – if you have symptoms, please self-isolate, book a PCR test and let the University know
 

I'm staying in campus accommodation over the 4-week extension period - do I still need to get tested for COVId-19?

Yes – students should get tested for COVID-19 twice a week whilst living on campus to help keep everyone safe. Around 1 in 3 people with COVID don’t have symptoms, and could therefore be spreading the virus unknowingly. 

You can get tested for COVID by:

Go to our rapid COVID testing pages on My UEA for more information. Please remember these tests are only for those who do not have symptoms of COVID-19 – if you have symptoms, please self-isolate, book a PCR test and let the University know

When can I get a COVID-19 Vaccine?

Everyone over the age of 18 will be offered the opportunity to book a COVID-19 vaccination appointment by Friday 18 June 2021. For more information on COVID-19 vaccinations, please go to the NHS website

How do I book my COVID-19 vaccination appointment?

To book your vaccinations, you must be registered with a UK GP surgery. If you are not already registered, you can register with UEA Medical Centre or check the national online site to select a different doctors’ surgery. 

After you are registered and have an NHS number, you can book your jab using the following options:

Option 1 - If you are registered with UEA Medical Centre, you will have already received an invitation on your phone asking you to book an appointment and explaining how to do this through an online app.  If no appointments are available, please keep checking your link as more appointments are added regularly when vaccine availability is known.

Option 2 - If you are registered with a different doctor’s surgery, they will contact you with details on how to make an appointment with them.

Option 3 - Use the NHS vaccination booking portal to book your first and second jabs at a vaccination centre. You can use this service if you will be in different locations for your first and second jab. This service should be open to 18 year-olds from Friday 18 June at the latest.

Option 4 - Call the NHS on 119 between 7am and 11pm, seven days a week (free of charge). You can use this service if you will be in different locations for your first and second jab. This service should be open to 18 year-olds from Friday 18 June at the latest.

For options 1 and 2 you will be initially invited to make your first appointment only; later, when you receive your invitation for the second jab, if you are likely to be in a different location, you can use options 3 or 4 to book that appointment.
 

What does the extension of COVID restrictions until at least 19 july mean for students at UEA?

All students and staff should continue to follow the current COVID restrictions – you can find the full guidance on what you can and can’t do on the UK Government website

All students should keep going with:

Students can find all the information they need about COVID safety measures on My UEA.  

I'm travelling home for the summer soon - What safety measures should I follow?

If travelling within the UK, students should:

  • Use private vehicles, walk or cycle wherever possible 
  • Avoid car sharing with anyone outside their household or support bubble 
  • Rigorously follow the safer travel guidance for passengers if using public transport
  • Plan and avoid busy times and routes
  • Wear face coverings (unless exempt), wash/sanitise their hands regularly, and keep their distance from people from other households when they travel 

You should also get tested for COVID before travelling home within the UK to help prevent the spread of the virus - find out more on how to get tested on My UEA. If you test positive, or you have symptoms of COVID-19, you should not travel – instead, please self-isolate, book a PCR test and let the University know so that support can be put in place if needed.

If you are travelling overseas, please see below. 

I'm travelling overseas soon - what do I need to do?

You can find a step-by-step guide on travelling abroad on the UK Government’s website.  

The Foreign, Commonwealth and Development Office (FCDO) is currently advising travellers that no travel is currently risk-free due to the pandemic, and many countries have closed their borders or restricted entry to UK travellers. Any country may further restrict travel or bring in new rules at short notice. 

Please also make sure you aware of what you need to do when returning to the UK

I'm an international student - is there specific information for me?

Yes – please see our International Student FAQs for information on support available for international students at UEA, travel into the UK and current quarantine rules. 

What will teaching look like in September 2021?

It is our intention to provide as much face-to-face teaching as possible, making the most of our campus for physical learning and using virtual activity to support this.

The exact balance of physical and virtual learning study will depend upon your subject, but everyone will attend classes in person if Government regulation allows.  

Our priority is to create a teaching environment that is:   

  • Safe
  • Academically Effective
  • Flexible
  • Engaging

We will continue to monitor what is a constantly evolving situation and will provide further updates accordingly.

what safety measures have the university put in place on campus?

The health and wellbeing of all our students and staff is of the highest priority. We’re running a rapid COVID testing facility to help keep everyone on campus safe. We’ve carried out enhanced cleaning and have detailed safety arrangements for teaching, learning and the campus environment. We’ve created new learning spaces and adapted teaching rooms and communal areas to make social distancing possible in lessons and when students are walking around. 

There are increased hygiene facilities and hand sanitising stations have been installed at key locations. We are encouraging regular handwashing as this is the most effective way to combat the virus. Perspex screens have been installed at reception areas and lifts have been made single occupancy to support social distancing. 

Face coverings are required to be worn when moving around in all University buildings, in all teaching spaces and in any crowded external areas. We’ve provided all students and staff with two washable, reusable face coverings and a DoorMate, which was designed by UEA students, technicians and researchers, and enables people to open doors and use keypads without having to touch surfaces. Sanitising wipes are being provided for people to wipe down work equipment and study spaces. 

We also have a ‘Safety First’ campaign across campus and online, including a Covid Checklist (UEA login needed) with clear steps on what to do if staff or students have symptoms. All students are required to watch our Safety First video to understand how to keep themselves and others safe.

What support is available to me if I need to self-isolate?

We understand that students may be worried about potentially having to self-isolate, and the University is ready to help at this difficult time. We can assist with food deliveries, cleaning materials and wellbeing support. 

We can provide support with:

Food/Shopping – There are a number of options available. Campus Kitchen are offering a meal delivery service for students living on campus – which includes breakfast, lunch and dinner – and the supermarket on campus are offering same-day deliveries through their Snappy Shopper service. Students can also find a list of supermarkets in Norwich offering grocery delivery services through our Self-Isolation Guide (UEA login required). If students are having difficulty getting delivery slots or ordering food whilst in self-isolation, we will be able to provide support – and if students can’t get food for their first night in isolation, we will be able to provide them with a meal free of charge if they’re living on campus. Students may also be eligible for support under the Norfolk Assistance Scheme

Cleaning – We’ll provide a range of cleaning materials to those isolating on campus so students can keep their flats as clean as possible. 

Wellbeing – We have a wide range of wellbeing and mental health support available for students, including Student Services, the Residential Life Team, and 24/7 professional health and wellbeing advice from Health Assured. Student Services will contact students at the beginning of their self-isolation period to check in and make sure they have all the information they need, and can also set up a Microsoft Teams chat for households isolating on campus so that they can stay in touch.

The Student Services Covid Support Team will contact you by Microsoft Teams or telephone at the beginning of your self-isolation period to check in and make sure you have all the information you need. You will have the opportunity to discuss any specific circumstances or support that you may require during self-isolation with a Covid Support Team member and they will arrange follow-up phone calls both during, and after your self-isolation period.  The Team are available between 9 am and 9 pm on weekdays and 9 am to 6 pm on weekends.

If you would like to arrange for a member of the Student Services Covid Support Team to contact you at a time of your convenience, please email sts.covidsupport@uea.ac.uk

What financial support is available for students?

Students worried about their finances can access support via Student Services, who will be able to advise on bursaries, grants and hardship funds available. 

Students whose financial circumstances have changed may be eligible for financial support through Student Finance England – you can apply for help within an academic year up to nine months after it starts.

What mental health and wellbeing support is available for students?

UEA is committed to support all students at this difficult time. All students, regardless of where they are, can access support from Student Services and 24/7 support from Health Assured.  

There are also many sources of external support which can be found on our COVID-19 Wellbeing Resources page.  

Does THE UNIVERSITY HAVE A NO-DETRIMENT POLICY FOR ALL TAUGHT STUDENTS THIS YEAR?

The University recognises the significant impact the ongoing circumstances may have on taught students, and there is a No Detriment Approach and Safety Net for academic year 2020-21 - students can read the policy in full on My UEA, as well as some No Detriment/Safety Net FAQs