Acknowledgements
This guide has drawn from the findings of two HEFCE-funded projects undertaken at the Universities of Leicester and Nottingham and from documents developed as part of these projects. The Dean of Students' Office is grateful to these institutions for their generosity in making the results of their work available to the UK higher education sector.
Financial support for the production of this guide was kindly granted by the UEA Alumni Association.
A PDF version of this guide is available here for printing purposes.
Contents
- Introduction
- Student difficulties
- The pastoral role of university staff
- Identifying difficulties
- How should you respond
- Identifying sources of help and advice
- Offering support yourself
- Friends and classmates
- Responding to emergencies
- When a student will not accept help
- Confidentiality
- Summary
- Further information and Resources
- References
