Jeremy joined the team in April 2011. As Head of the Team he has responsibility for overseeing all aspects of the service, including co-ordinating with Schools and Faculties, and other central providers, in developing the provision of academic support for students at UEA. 

He delivers workshops and is available for 1-2-1 drop-ins and tutorial appointments on all aspects of study skills and academic writing. He has particular interests in writing for dissertations, theses and research proposals, editing practices, time management and presenting. He is looking forward to working with UEA staff and students in 2011-12, his first full academic year at the University.

Before taking up his current post Jeremy completed a PhD in the history of reading at Royal Holloway, University of London in 2008. He has studied in the UK and the US and has since held teaching, training and research posts at the universities of Cambridge, Sussex and London.

Robert has been in position since October 2005 and has built strong relationships with BIO, CHE, PHA, DEV, ECO, ENV, NBS and NSC where he organises (and sometimes runs) workshop sessions for students with mathematical and statistical problems.  The rest of his week is made up of drop-in sessions and tutorials for individuals and small groups.

Robert undertook both his undergraduate and postgraduate studies here at UEA in the School of Chemistry.  Afterwards he worked for 3 years as a post-doctoral researcher in chemical physics, also at UEA.  During his post-graduate studies he was involved with the teaching of mathematics and science to undergraduates and also in community schools as part of community engagement.  He has a long standing, and important connection to the science foundation year.  Robert is involved in the peer-mentoring scheme in MTH and helps to train potential facilitators.  

Recently Robert has taken an active interest in the use of technology in helping students understand the fundamentals of mathematics.  He has developed interactive mind-map environments in Prezi, recorded webcasts (hosted on his YouTube channel, robertjenkinsdoslet) and introduced the use or QR-codes into his teaching. 

In 2007 Robert was awarded the Sir Geoffrey and Lady Allen Excellence in Teaching Award.  This prestigious UEA award was made largely on the basis of recommendations by students who have benefited from Robert's work as a Learning Enhancement Tutor.

Zoe graduated with a BA Hons in Philosophy from Reading University and has a Masters in Applied Linguistics and TESOL. She also holds various other qualifications for the teaching of English as a second language, including a Certificate of Further Education Teaching. She has taught English to students from around the world in London, Brighton and Japan. She has a specialised interest in the academic problems of Chinese students and conducted research on this for her MA.

Zoe has recently joined the team and is looking forward to meeting UEA students and helping them with their queries. She works Wednesday, Thursday and Friday, and is available for drop-in sessions and hour-long tutorial appointments.

Chris Bishop

Chris can give advice regarding a range of academic matters, such as planning and writing assignments to answering questions about the cultural aspects of studying at UEA. He can also be consulted about specific English Language issues, which is his particular area of expertise. Chris principally sees international students but may also see home students. He works full-time and is available for drop-in sessions and hour-long tutorial appointments.

Chris obtained an undergraduate degree in English from University College of Wales, Bangor and has an MA in Linguistics, Society and Culture from UEA. He also has a Diploma in Teaching English as a Foreign Language and has taught students from over eighty countries.

Chris started working at UEA in 2002 and directed and taught on a number of courses in English Language and Study Skills at UEA and INTO before joining the Learning Enhancement Team at the start of 2010. He has extensive experience of teaching English for Academic Purposes to students from all disciplines at UEA and was one of the writers of an online course in EAP for the Open University.  He is currently studying part-time for a Doctorate in Education (EdD) in the School of Education and Lifelong Learning at UEA.

Sarah began working in the Dean of Students’ Office in 2007.  She has worked with a number of teams within the office and took up her current role as part of the Learning Enhancement Team in September 2009.

Sarah provides administrative and technical support to the team, including maintaining the website and responding to queries from the team’s email address: dos.help@uea.ac.uk. She is also responsible for the administration of the English Language Support Programme (ELSP).

Before joining UEA, Sarah graduated from the University of Sheffield with a Zoology degree.

Gordon works as a Learning Enhancement Tutor for Mathematics and Statistics alongside Robert Jenkins and Luciana Davila-Smith. His specialisations are in numerical analysis, computer graphics and financial mathematics. He has taught maths as a lecturer at Bristol University, Computer Graphics to postgraduate students at Surrey and has been an English teacher in Japan. In addition to his work at UEA he is currently a private tutor for A level students in mathematics, statistics and physics.

Gordon has a BSc. MSc. and PhD in Mathematics and an MA in Creative Writing from the University of East Anglia.
 
 

Lucy works as a Learning Enhancement Tutor and can give advice on a range of academic matters for doctoral candidates, Masters’ and undergraduate students. Her undergraduate degree was obtained at the University of Kent at Canterbury and post-graduate degrees at both Masters’ and PhD level were awarded at the University of Hull. She has many years’ experience teaching as a university lecturer and seminar tutor prior to joining the Learning Enhancement Team at UEA. 

Jacq Wild

Jacq works as a Learning Enhancement Tutor and can give advice on a range of academic matters for postgraduate and undergraduate students.  She gained her undergraduate degree in Music at UEA as well as her Masters’ in Education. Her Masters’ dissertation focused on the experiences of Chinese students and she has a specialised interest in the academic difficulties faced by international students.

Jacq has many years experience of teaching a variety of arts and humanities subjects and holds a PGCE. She is also particularly interested in helping students make the transition between school/college and undergraduate level study.