UEA Nursery Fees and Holiday / Retainer Fees
UEA Nursery Fees for the period 1st August 2012 to 31st July 2013
Session |
Time |
Under 3 |
Over 3 |
| Morning | 08:30-13:15 | £29.40 | £29.40 |
| Afternoon | 13:45-17:30 | £20.20 | £20.20 |
| Whole Day | 08:30-17:30 | £49.60 | £49.60 |
| Whole Week | 08:30-17:30 | £229.40 | £229.40 |
Full time places (10 sessions per week) will incur lower costs per session than part time places (3-9 sessions per week).
UEA Nursery Holiday / Retainer Fees
Session |
Time |
Under 3 |
Over 3 |
| Morning | 08:30-13:15 | £8.80 | £8.80 |
| Afternoon | 13:45-17:30 | £6.10 | £6.10 |
| Whole Day | 08:30-17:30 | £14.90 | £14.90 |
| Whole Week | 08:30-17:30 | £68.80 | £68.80 |
From the 1st of August 2012 the holiday fees for Full Year Contracts will be 30% of the weekly cost for 7 weeks in a full year and pro rata to a full year if the period of time is less than a year. The holiday fees will be charged in 12 equal instalments.
From the 1st August 2012 the retainer for Academic Contracts to reserve a place for the following year, will be 30% of the weekly cost for 7 weeks in a full year and pro rata to a full year if the period of time is less than a year. Academic contracts will pay the retainer over the summer vacation period.
UEA Salary Sacrifice Scheme
The following scheme is for employees of the University to receive tax-free child care in respect of children placed in the UEA Nursery. Click on the Salary Sacrifice link for more information.Early Years Funding
Your child will be eligible for Early Years Funding the term after their third birthday. To be eligible your child must have turned three by these dates:1st April to 31st August – Eligible for a funded place at the start of the Autumn term
1st September to 31st December – Eligible for a funded place at the start of the Spring Term
1st January to 31st March – Eligible for a funded place at the start of the Summer term
For more information please contact the Nursery.
UEA NURSERY TERMS AND CONDITIONS – 2012/2013
1 Duration of Nursery Placement
1.1 Nursery places are usually allocated at the start of each University academic year. Subject to the circumstances described below and in Paragraph 3 ‘Notice Period’, students in the 2012/13 academic year are required to pay for a minimum of 36 weeks. Staff and those students who require a full year place and community users are required to pay for a minimum of 45 weeks.
1.2 Contract lengths will be pro rata’d for children who join the Nursery part-way through the academic year.
1.3 Nursery places are allocated for the duration of one academic year (which in this paragraph only is taken to mean each 12 month period).
Please note for Academic Contracts the payment of retainer fees means that the place is guaranteed for that child at the Nursery in the following academic year.
1.4 Please note there is no guarantee provided by the Nursery that childcare will be available during any or all of the holiday / retainer weeks. Should childcare be required by a parent during a holiday / retainer week(s), and such childcare is available to be provided by the Nursery, the parent will be required to pay the applicable full rate for the provision of such childcare.
1.5 Priority for places is given to children already attending the Nursery.
1.6 The minimum payment per child will be 3 sessions per week.
1.7 Full Year Contracts – Available to UEA Staff, UEA Students and Community Users
· Contracts are set for the period 1st August to 31st July.
· Childcare will be provided for 30 weeks during semesters and 15 weeks during University vacations (ie 45 weeks with full rate payable) with the remaining 7 weeks (of the 52 weeks) charged at 30% of the full rate.
· Please note that for the 7 weeks referred to above, these must be taken during University vacations, though the exact times selected by parents may vary according to that parents requirements provided they are in accordance with the University’s vacation and closure dates. (For further details on vacation and closure dates please see Dates and Opening Times Sheet provided to all parents).
· A commitment to pay for the full 45 weeks (at the full rate) plus the 7 weeks holiday (at 30% of the full rate) (as applicable) will be required at the time of signing the Full Year Contract. The holiday fees will be charged in 12 equal instalments.
Academic Year Contracts – Available to UEA Students only.
· Effective from the first to the last day of the University academic year (ie less than 12 months where exact dates can be located in the Dates and Opening Times Sheet).
· Childcare will be provided for 30 weeks during semesters and for 1 week during the University Christmas and Easter vacations respectively (ie not applicable during the summer vacation period).
· Parents will be charged for a full 32 weeks which is the “Contract Period” for a 2012/13 Academic Year Contract.
· An additional payment equivalent to 4 weeks of your contract is payable to off-set losses arising from this short contract period.
· Where the requirement for a childcare place continues from one contract year to the next a retainer is payable equivalent to 7 weeks at 30% of the full rate. This will be charged over the summer vacation period.
· Any additional requirement for childcare will be charged at the full rate.
· A commitment to pay for the above will be required at the time of signing the Academic Year Contract.
· Students with a non-standard academic year can opt for additional weeks to reflect the length of their academic year. Parents must provide notification of the dates of the additional weeks at the time of signing the contract.
2 Nursery Fees
2.1 Fees are payable as set out in Paragraph 1 ‘Duration of Nursery Placement’ and in Paragraph 3 ‘Notice Period’ and for all sessions allocated regardless of your child’s level of attendance.
2.2 The full fee is required during semester time and booked vacation sessions regardless of days missed due to illness or inclement weather. This applies to all children whether attending full or part-time.
2.3 Payments are required to be made monthly in arrears, and are due within 28 days of the date of the invoice. Payment can be made by direct debit, Salary Sacrifice, childcare vouchers or by cheque. All payment arrangements should be made directly at the Cashiers Office in the Registry (Finance Division) with the exception of ‘paper’ childcare vouchers which should be brought to the Nursery for verification. The Nursery does not accept payments directly.
2.4 Failure to pay within 28 days of the date of the invoice may lead to your child being excluded from the Nursery except where an extension of time for payment has been granted.
3 Notice Period
3.1 Once the contract is signed and the Nursery place accepted if:
3.1.1 Your child does not start on the agreed date for any reason, you will be liable for the equivalent of one month’s fees (applicable to your contract); or
3.2 Your child has started at the Nursery and you wish to reduce sessions or withdraw completely from the Nursery prior to the end of the Contract Period the following notice will be required:
3.2.1 Reduction in sessions / withdrawal effective from 07 January 2013 – notice to be given no later than the first day of the autumn academic semester
3.2.2 Reduction in sessions / withdrawal effective from 15 April 2013 – notice to be given by 14 December 2012
3.2.3 Reduction in sessions / withdrawal effective from 03 June 2013 – notice to be given by 22 March 2013
Please note: in all of the above cases, you will remain liable for the full amount of the Nursery fees that are due under your contract until the effective date for reduction of session/withdrawal, unless we are able to sell the place during your notice period to another child. If notice to reduce sessions or withdraw completely from the Nursery is not given by the notice periods described above, notice given will fall into the following notice period.
3.3 The Director of Human Resources will consider any exceptional circumstances on an individual basis. 3.4 The Nursery will provide four weeks’ notice prior to either the closure of the facilities or the requirement that a child be taken out of the Nursery except in those circumstances where it is not reasonably possible to do so (for example, in the event of building damage or health matters) in which case as much notice as is reasonably possible will be provided by the Nursery.
3.5 In very exceptional circumstances, the Nursery may require the immediate removal of a child or infant in which case the standard notice period will not be applicable. For example, in the event of a threat to the health and safety of a child, removal of the child from the Nursery may, at the discretion of the Director of Human Resources, be the most appropriate action to be taken. Parents/guardians will have an opportunity to discuss the matter with the Nursery Manager or Director of Human Resources in the event that such action is to be taken.
4. Health
4.1 It is your responsibility to advise the Nursery of any medical condition which might affect your child during the time he/she is in Nursery.
4.2 You must advise us of any food or other allergies and their severity preferably before your child joins the Nursery or as soon as they become known.
4.3 You must notify us of any medication which your child is taking. Nursery staff will only administer prescribed medicines and parents must complete a permission form to this effect. Prescribed medication should be in the original container, clearly labelled with the child’s name and dosage and frequency of administration.
4.4 Young children are vulnerable to infections and contagious diseases and to ailments of various kinds. The Nursery has no facilities to care for sick children; you will therefore need to make alternative arrangements for when your child is unwell.
4.5 Children need to be clear of any sickness and diarrhoea symptoms for 48 hours before returning to Nursery.
4.6 Children brought to Nursery suffering from a rise in temperature, sore throat, headache, rashes and discharges from eyes and ears, chicken pox or any other infectious disease will not be admitted to Nursery until the child is well. The Nursery has the discretion to temporarily exclude a child from attending the Nursery on the basis of avoiding putting other children, parents and staff at risk. Children who have been prescribed antibiotics will not be allowed to attend Nursery until 24 hours after the first dose has been administered by the parent. For further information please see our Health Policy.
4.7 Children who become unwell while they are attending the Nursery will be sent home. Please ensure we have up to date contact details as well as an up to date copy of your timetable or working pattern so we can contact you in an emergency. It is your responsibility to ensure that the Nursery is provided with current information particularly in relation to the child’s health, any medical conditions and for an emergency contact.
4.8 The Nursery welcomes children with disabilities, learning difficulties and other special needs and will make every reasonable effort to accommodate individual children. However, should it emerge that in the opinion of the Nursery Manager a child’s medical and social needs cannot be adequately met by our staff and facilities, alternative and more appropriate childcare arrangements will be discussed with parents.
5 Supervision
5.1 The level of supervision of children in the Nursery complies with The Welfare requirements of the Early Years Foundation Stage.
5.2 All Nursery staff have a statutory responsibility to ensure that children are safe and that their needs are being met. Consequently, if any Nursery staff have concerns regarding the protection and safety of children, these may need to be referred to and/or shared with other agencies. Parents will be involved at all stages save and except where it is not in the child’s interest, and/or might put the child at further risk.
6 General Conditions
6.1 The UEA Nursery is operated as a private Nursery, with admissions being at the discretion of the UEA. 6.2 Please ensure that you collect your child promptly at the end of their booked session as per the published Nursery session times. The University reserves the right to charge a late collection fee, or exclude the children of persistent late-comers.
6.3 In order to maintain the high quality of care for all of the children in the Nursery, with the agreement of the Director of Human Resources, we reserve the right to temporarily suspend or permanently exclude any child whose behaviour the Nursery Manager considers disruptive or potentially harmful to the other children. 6.4 Although great care is taken at all times, neither the Nursery nor the University will be liable for any loss of or damage to children’s personal belongings.
6.5 If the Nursery has to close, or we take the decision to close, due to events or circumstances outside the reasonable control of the Nursery, we will be under no obligation to provide alternative childcare facilities to you during that closure.
6.6 However, in the event of a closure of either one or two days in duration (excluding any days when the Nursery would otherwise be closed) you will receive (at our discretion) either (but not both):
6.6.1 replacement sessions at the Nursery for any sessions that you had booked and lost during the closure. Replacement sessions will be offered through our on-line booking system. Booking will be dependent upon availability within the same contract year as the closure. We will under no circumstances be obliged to employ extra staff or resources to make additional sessions available. As you will only be offered replacement sessions within the same contract year as the closure, you will not be able to carry replacement sessions over to the next contract year.
6.6.2 Children who attend full-time will be offered the opportunity to attend the Nursery for one or two holiday days (depending on the duration of the closure) during the summer vacation. Booking in advance will be necessary and will be subject to the approval of the Nursery Manager, and dependent on staff availability. We will under no circumstances be obliged to employ extra staff or resources to make additional sessions available.
6.7 Additionally, if the closure exceeds two consecutive days in duration (excluding any days when the Nursery would otherwise be closed) you will receive (at our discretion) a refund for any lost sessions starting from and including the third day of closure.
6.8 The Nursery Manager (or nominated representative) will inform you promptly if a circumstance described in 6.5 arises, and thereafter the Nursery will take all action within its power to comply with these Terms and Conditions as fully and promptly as possible. If the circumstances prevail for a period in excess of four weeks, either the parent or the Nursery may terminate this contract on 10 days’ notice.
6.9 The Nursery complies with the Data Protection Act 1998. Parents or guardians may request copies of the personal data held by the Nursery relating to them or their child for which the Nursery may charge a fee.
6.10 Subject to the rights of the Nursery to approve amendments to the Parent Guide and amendments from time to time to its Policies and Regulations, as specified in these Terms and Conditions, no variation of these Terms and Conditions shall be binding, unless it is in writing and signed by an authorised representative of the Nursery and the parent.
6.11 These Terms and Conditions supersede all prior agreements and understandings between the parent and the Nursery relating to the Nursery operation and constitutes the entire contract relating to the operation of the Nursery save and except for the Parent Guide and Nursery Application form (‘Application for Childcare Place’).
6.12 These Terms and Conditions are not intended to create any right enforceable by any third party not a signatory to this contract.


