The telephony infrastructure, based around a pair of Siemens ISDXL exchanges in the Estates Building for the Norwich site, provides over 3000 standard analogue lines to the majority of the Norwich campus as well as a number of VoIP extensions to remote sites. This is now being replaced by VoIP handsets linked to a Siemens HiPath8000 (OpenScape) exchange - the migration started in 2009. The OpenScape solution is already in operation for UEA London users.
The following information is available on-line:
Please note that the team are only able to help in areas of providing a telephony service - charging is undertaken by our parent organisation, ISD.
In addition to this service we also provide a free voicemail system to both Norwich and London users, that can answer your extension and either retain or forward your messages via Email.
Send this page to your mobile phone by scanning this code using a 2D barcode (QR Code) reader. These can be installed on most modern Smart Phones.