Quick links to IT and Library information for new users

General:

Questions asked frequently by new students (web version)
Questions asked frequently by new students [PDF, 50 KB]
Campus card photograph upload page (online application)
Student campus card application form (for those unable to complete the online application) [PDF, 15.2 KB]
Staff campus card application form

Library:

Brief introduction to the Library (video)
Library Information Flyer (providing key Library information) [PDF, 1,765 KB]
Getting started: your reading list and the Library Workshops and Starting out for UGs online tutorial
Library information skills training including workshops, online tutorials and introductory videos
How to access e-resources 
Guide to UEA Library for new staff [PDF 1,890 KB]
Information specific to external borrowers and visitors to the Library including SCONUL Access
Library regulations and policies 

IT:

Connecting your pc to the network in the residences (Helpsheet)
Connecting your pc to the network in the residences (video)
Changing your UEA Password
IT regulations and policies

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How to find us:

Getting to UEA on the UEA website will help you to locate the University campus and the campus map enables you to locate the Library building in which most of our services and facilities are based.

IT Facilities:

To start using IT facilities you will need an IT Account. Visitors are not able to use IT facilities but there are public access terminals to use the Library Catalogue.There are also IT Areas elsewhere on campus.

Library facilities:

To enter the Library building, borrow library materials and use printing and photocopying facilities you will need a campus card. Campus cards and IT user accounts are given to new students at registration. For advice about your IT user account and Campus Card visit the IT Helpdesk on floor 0 of the Library.

An application for a campus card should  be made by new students before arriving at UEA:

Either:
Upload a digital photograph of yourself. You will need to know your UEA registration number in order to complete this task. Your registration number is given in the Welcome letter sent by your School.

If you are unable to upload a photograph, download a Campus Card application form.  Complete the form and send it back to UEA with a passport sized photo of yourself.  Please make sure that your name and registration number are clearly written in the back of the photograph.

You can bring the completed form and photograph with you when you come to UEA, but the advantage of completing this task in advance is that your Campus Card will be waiting for you when you register.  You will need your Campus Card to access IT and Library services, for some room access and to join the Sportspark or Union Societies.

There is training available in the Library for new students. There is available a Library Information Flyer both providing the key information that you will need. We have IT frequently asked questions and  IT helpsheets available on this site.

Click here for library information specific to External borrowers and visitors.

Further help is available from the IT Helpdesk and Library Helpdesk on Floor 0 of the Library building.
 

Contact:

IT Helpdesk: extension 2345 (external callers: 01603 592345) Contact Helpdesk
Library Helpdesk: extension 2993 (external callers: 01603 592993) Contact Helpdesk

Information last reviewed 18/09/2012