The Services

The Network Team provide the following services from the ISD Service Catalogue:

• Management directory services (S04-20)
  DNS, DHCP and NetReg
   
• JANET and offsite connections (S05-34)
  Links to other universities and the Internet as well as the university's remote locations
   
• Campus wired connections (S05-48)
  Cabled connections in academic and related buildings
   
• Remote access (S05-53)
  VPN service
   
• Residences network (S05.57)
  IPTV and broadband networking in the residence blocks
   

• Telephony infrastructure (S05-61)
  VoIP, analogue and voicemail service
   
• Wireless network (S05-72)
  Wireless connectivity in academic and related buildings and, increasingly, in residences

There are a number of on-line networking helpsheets and more general IT FAQs that include details of our networking services.  In addition there are a number of projects that are undertaken by the team to update and provide new services.

The Team

The networking team comprises:

• Iain Reeman
  ICT Director (budgets and overview)
• Pete Andrews
  Head of Networking (developments and strategic goals)
• Andrew Paxton
  Network Operations Manager (day-to-day maintenance and operation)
• Vacancy
  Network Specialist (VoIP and Project Manager)
• Robert Carroll
  Network Technician (cabling and CAD)
• Mike Crampton
  Network Technician (switches and telephony)
• James Hodge
  Network Technician (security and wireless/ResNet)

This small team covers the 340 acre University campus (and beyond) in support of the electronic communication needs of the University including the approximate 4000 study bedrooms.

 

Contact:

IT Helpdesk: extension 2345 (external callers: 01603 592345),  Contact Helpdesk