Users can contact the helpdesk by email /web form, phone or in person.
Library Floor 0
, Contact Helpdesk
extension 2993 (external callers: 01603 592993)
|Monday - Friday: 09:00-19:00
||Monday - Friday: 09:00 - 19:00
|Saturday: 11:00 - 19:00
||Saturday: 11:00 - 19:00
|Sunday: 11:00 - 19:00
What help is provided?
Staff at the Library Helpdesk will be able to provide you with information on Library services and basic assistance with catalogue usage, certain databases, general reference works, etc. You will be referred to other Library staff such as Faculty Librarians
You will also need to ask at the Library Helpdesk for the following:
- Items in Store, including journals in the Library External Store
- UEA Theses.
Library Helpdesk: extension 2993 (external callers: 01603 592993), Contact Helpdesk