Email helpsheets contain infomation about about IT email services and software applications at UEA.
Browse the helpsheets by clicking on one of the topics below for further information about the topic category.
Please contact the IT Helpdesk if you require assitance using the old IMAP/Squirrell mail system.
EMAIL HELPSHEETS
E1 How to setup email forwarding/automatic reply – Exchange Users [2011]
Summary: Setting up email forwarding and/or automated reply message via the Web, or via Outlook for Exchange users.
Intended Audience: All Staff and Students.
E2 How to set up Out-of-Office and email Forwarding for Outlook Web Access [2011]
Summary: Setting up Out-of-Office automated reply messages and email Forwarding for Outlook Web Access users.
Intended Audience: Students.
E4 How to move your address book before you are moved from SquirrelMail to Outlook Web Access [2011]
Summary: To ensure that you retain your saved addresses you will need to create a backup, so that you can manually add the addresses once you have been migrated.
Intended Audience: All Staff and Students.
E5 How to access your email remotely [2011]
Summary: Accessing your email from outside UEA using either Outlook Web Access (OWA) or MS Outlook 2003/2007.
Intended Audience: Staff.
E7 How to Access A Generic Email Account
Summary: Accessing generic email mailbox items (including Inbox, Calendars and Contacts) within the Microsoft Outlook client.
Intended Audience: Staff.
E8 How to set up Junk Email Filtering in Outlook [2011]
Summary: Filtering Spam emails into another folder, away from your Inbox.
Intended Audience: Staff members.
E10 How to create Personal Folders for archiving content in Outlook [2011]
Summary: Creating Personal Folders for archiving emails outside the mailbox quota. Includes instructions on how to look up your mailbox size.
Intended Audience: Staff.
E11 How to add an Exchange account to an iOS device (iPad / iPhone) [2012]
Summary: How to create an Exchange ActiveSync on a Apple device like the IPad and iPhone.
NOTE FOR STAFF, PGR's AND VISITORS:
Please note that once you have finished setting up your email account on your mobile device you may be asked to setup a 6 digit passcode to protect the data. Before proceeding any further please see Mobile device security on the Information Services website for further important information. Failure to read this important information could result in loss of data on your device!
Intended Audience: Apple device users.
E11a How to add an Exchange account to an Android device [2012]
Summary: How to create an Exchange ActiveSync on a Android device.
NOTE FOR STAFF, PGR's AND VISITORS:
Please note that once you have finished setting up your email account on your mobile device you may be asked to setup a 6 digit passcode to protect the data. Before proceeding any further please see Mobile device security on the Information Services website for further important information. Failure to read this important information could result in loss of data on your device!
Intended Audience: Android device users.
E11b How to add an Exchange account to a Windows mobile device [2012]
Summary: How to create an Exchange ActiveSync on a Windows mobile.
NOTE FOR STAFF, PGR's AND VISITORS:
Please note that once you have finished setting up your email account on your mobile device you may be asked to setup a 6 digit passcode to protect the data. Before proceeding any further please see Mobile device security on the Information Services website for further important information. Failure to read this important information could result in loss of data on your device!
Intended Audience: Windows mobile device users.
E11c How to add an Exchange account to a Nokia device [2012]
Summary: How to create an Exchange ActiveSync on a Nokia device.
NOTE FOR STAFF, PGR's AND VISITORS:
Please note that once you have finished setting up your email account on your mobile device you may be asked to setup a 6 digit passcode to protect the data. Before proceeding any further please see Mobile device security on the Information Services website for further important information. Failure to read this important information could result in loss of data on your device!
Intended Audience: Nokia device users.
E11d How to add an Exchange account to a Blackberry device [2012]
Summary: How to create an Exchange ActiveSync on a Blackberry device.
NOTE FOR STAFF, PGR's AND VISITORS:
Please note that once you have finished setting up your email account on your mobile device you may be asked to setup a 6 digit passcode to protect the data. Before proceeding any further please see Mobile device security on the Information Services website for further important information. Failure to read this important information could result in loss of data on your device!
Intended Audience: Blackberry device users.
E11e How to add Exchange 2010 account to a Blackberry Device [2012]
Summary: How to add webmail exchange 2010 to a Blackberry device.
NOTE FOR STAFF, PGR's AND VISITORS:
Please note that once you have finished setting up your email account on your mobile device you may be asked to setup a 6 digit passcode to protect the data. Before proceeding any further please see Mobile device security on the Information Services website for further important information. Failure to read this important information could result in loss of data on your device!
Intended Audience: Blackberry device users.
E12 How to add an Exchange account to Mac mail [2012]
Summary: How to add an Exchange account to Mac mail.
Intended Audiance: Apple Mac users (snow leopard and later)
E14 How to remove Exchange account settings [2012]
Summary: How to remove Exchange account settings from mobile devices.
Intended Audiance: All Staff and Students
E15 How to remote wipe your device [2012]
Summary: How to remote wipe your device in the event it is lost or stolen.
Intended Audiance: All Staff and Students
