The IT Helpdesk is for registered UEA students and UEA staff. Users can contact the helpdesk by email /web form, phone or in person.
Library Floor 0
, Contact Helpdesk
extension 2345 (external callers: 01603 592345)
|Monday - Friday: 09:00-18:30
||Monday - Friday: 09:00 - 18:30
|Saturday: 11:00 - 18:30
||Saturday: 11:00 - 18:30
|Sunday: 11:00 - 18:30
In addition there is an email / phone service Monday - Friday 08:30 - 09:00
What help is provided?
IT Advisors will try to answer individual student and staff queries about IT services.
- Students should see their tutor for problems with academic work or with the use of 'teaching software' such as SPSS, Matlab, Maple, ArcGIS etc.
- Advice about Laptops and Personal Computers is limited to helping with difficulties accessing the UEA network or electronic resources
IT Helpdesk: extension 2345 (external callers: 01603 592345), Contact Helpdesk