- How do I register for IT Services?
- I have forgotten my IT username and password
- The password I have  for webmail or unix do not match with that for lab pcs or blackboard
- I have married/my name is misspelt/my name has changed so my email address is incorrect.
- How do I change from an UG to a PG account?


Q. How do I apply for an IT Account?
A. For information about this see our  Applying for access to IT and Library Services pages

Q. I have forgotten my IT username and password
A. Please phone the IT Helpdesk on 01603 593169 (students) or the Staff IT Helpdesk on 01603 592345 (staff) or visit the IT Helpdesk on Floor 0 of the Library with some photographic ID.

Q. The password I have  for webmail or unix does not match with that for lab pcs or blackboard
A. Please phone the IT Helpdesk on 01603 593169 (students) or the Staff IT Helpdesk on 01603 592345 (staff) or visit the IT Helpdesk on Floor 0 of the Library with some photographic ID.

Q. I have married/my name is misspelt/my name has changed so my email address is incorrect.
A. Please contact your Teaching Office (students) or HR representative (staff).

Q. How do I change from an UG to a PG account?
A. See Helpsheet U3: How to transfer emails and folders - ug to pg.

If the above FAQs do not answer your query then you could try the following:
Staff Accounts FAQ
Student Accounts FAQ
IT Helpsheets and documents
IT Services section of this website
Contact the relevant IT Helpdesk (see below)  

There are also FAQS about other areas of  IT Services.

 

Contact:

IT Helpdesk: extension 2345 (external callers: 01603 592345),  Contact Helpdesk