Staff FAQs

These pages provide answers to frequently asked questions about Blackboard Learn 9.1. Questions have been grouped together into related areas. If you cannot find the answer to your question amongst these pages, please email your question to the IT Helpdesk.

Course Content / Tools	Course / User Management	Assessment
Announcements	Availability of Module	Assignments
Content: Adding / Copying	Module Management	Tests
Discussion Board	Module Menu	Surveys
Email	User Enrolments	Grade Centre

General Questions

Q. What is Blackboard?
A. Blackboard is a Virtual Learning Environment (VLE). This term describes software which provides a range of computer-based tools for teaching, learning and student support. Access to Blackboard is via a Web browser. 

Q. I cannot login to Blackboard?
A. Please phone IT Helpdesk on 01603 593169 or visit the IT Helpdesk on Floor 0 of the Library.

Q. Are there any rules and regulations that cover my use of Blackboard?
A. Blackboard is covered by the University’s Conditions of Computer Use, which explain appropriate uses of the University’s computer and data network. These can be found at https://www.uea.ac.uk/is/itregs/usepols

Q. How do I access my Blackboard courses/modules?
A. All your courses/modules will be listed under the My Module heading on the Academic tab on The Portal. Click on the course/module title to access the course/module. 

Contact:

IT Helpdesk: extension 2345 (external callers: 01603 592345),  Contact Helpdesk