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Student network printing

It is possible to print in mono (black/white) or colour from any workstation in Information Services managed IT Areas and also via our web print service from your own pc.

Availability of printers

The location and availability of printers is included in our information about IT Areas.

Paying for printing

In order to print you need to add credit to your campus card by either adding cash to your card using a Cash Acceptor machine available on campus or by making a payment online (minimum of £5) using the online payment facility which can be accessed via 'your account' available on UEA networked computers.

Printing costs:

Mono printing = 3p per page
Colour printing=30p per page
Colour A3 printing = £1.00 per sheet

Adding money to your account using the online payment system (Papercut)

Information about how to use the Papercut system can be found in the following helpsheet:

P1 How to use the printing account interface (PaperCut) for the student network printing system.

Adding money to your campus card using a cash acceptor machine:

Cash Acceptor machines are located as follows: Library Floor 0 (24 ht IT Area)
Library Main building (floor 0)
ARTS 1 Building (Floor 1 IT computing corridor)

How to use the Cash Acceptor machine:

1. Insert your campus card in the machine with the magnetic strip facing on the right-hand side. The screen will display your user name and your current balance.
2. Insert money in the form of coins (10p, 20p, 50p, £1 or £2) or notes (£5, £10, £20). Your balance will increment as money is inserted.
3. Press Cancel button to exit.  A receipt will be issued confirming how much money you have credited and your new balance.

Please note that the Cash Acceptor machine will not give change. Once added, credit can be transferred to another user but can not be refunded.

How to print using a networked PC:

NOTE: it is always a good idea to preview your work on screen prior to printing
From the file menu select Print Preview
When you are ready to print:
From the file menu select Print
To print to a black and white printer select the default option ‘UEA-Black & White A4’
To print to a colour printer select ‘UEA-Colour A4’ or UEA-Colour A3’
A print notification message will popup showing the cost, click Ok to confirm.
You do not have to obtain your print immediately. A message will appear on your screen, at the bottom right corner, informing you that you have up to 2 hours to obtain your print out. Your print out can be obtained from any of the release stations 

Further information is available in the following helpsheet:

P1a How to print using a networked PC [2011]

How to print using Web Print:

The UEA also has the facility to send documents to the print queue from your own computer, as long as it has an active internet connection.

NOTE: it is always a good idea to preview your work on screen prior to printing
From the file menu select Print Preview
When you are ready to print:
Log onto the web client https://ueastuprtps.uea.ac.uk:9192/user
Select Web Print from the left hand column
Click Submit a Job
Select which printer you would like to submit the print to
Click on Print Options and Account Selection
Select how many copies you require (if you select multiple copies multiple print jobs will be created)
Click Upload Document, and then click browse to find and select the document you would like to print
Select Upload and Complete

You do not have to obtain your print immediately. You have up to 2 hours to obtain your print out. Your print out can be obtained from any of the release stations


Further information is available in the following helpsheet:

P2 How to use web print [2011]

Obtaining your print out.

If you send a job to the colour printer you should ensure that you use a printer release station that has a colour printer attached There are three A4 colour printers available in ISD managed IT Areas ; ITCS building (Room 01.26), Library Floor 0 (IT Area) and Arts 1 computer corridor (room 1.01).  There is one A3 colour printer; Library Floor 0 (IT Area).

Printer release station instructions:

Log in at the printer release station using your UEA username and password.
A list of your print jobs is displayed. Select the job(s) you wish to print with the mouse.
If you have inadequate funds a warning message will be displayed. Click Print.
You can remove unwanted jobs by clicking Cancel beside the print job

Further information

Printing helpsheets
Printing frequently asked questions
Contact the IT Helpdesk (see below)

Contact:

IT Helpdesk: extension 2345 (external callers: 01603 592345), Contact Helpdesk
QR code for Student network printing

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