5.1

Policies and procedures for conducting University business

Codes of practice and procedural rules can be found within the Key documents section on the Learning, Teaching and Quality Office web pages.

Procedures for handling requests for information can be found on the Freedom of Information web pages.

5.2

Procedures and policies relating to academic services

The Student experience section of the Learning, Teaching and Quality Office web pages contain information regarding:

• Academic appeals and complaints
• Equal opportunities
• Discipline and professional misconduct and unsuitability

Regulations for all categories of courses, including information on student assessment, can be found on the UEA Calendar.

5.3

Procedures and policies relating to student services

The UEA Calendar contains the following regulations:

• Admission requirements for UG and PGT programmes.
• General regulations for students
• Submission of work for assessment
• Student accommodation
• Disciplinary
• Complaints
• Academic complaints
• Academic appeals

Further details regarding undergraduate and postgraduate admissions can be found on the Admissions and Outreach Office web pages.

The Planning Office web pages contain details relating to Registration and student records.

Further details regarding the student academic and complaints procedures and discipline and professional misconduct and unsuitability procedures can be found on the Student Experience web pages.

The Accommodation Servies web pages contain information regarding accommodation in student residences.

5.4

Procedures and policies relating to human resources

The Human Resources web pages contain information regarding:

• Terms and conditions of employment
• Consultation with trade unions
• Grievance procedures
• Disciplinary procedures
• Harassment and bullying guidelines
• Public interest disclosure policy
• Family friendly policies
• Probation, appraisal and staff development policies and procedures

The Centre for Staff and Educational Development web pages contain information regarding:

• University policy for staff and development training
• Induction
• Appraisals

5.5

Procedures and policies relating to recruitment

The Human Resources web pages contain information regarding policy, statements, procedures and guidelines relating to recruitment.

Current vacancies are listed on the Human Resources web pages.

5.6

Code of conduct for members of governing bodies

The document UEA Council: Guidance for members (orange book) is accessible in print and available on demand. Contact the Committee Office Clerk for information.

The University expects members of Council to abide by the Guide for Members of Governing Bodies of Universities and Colleges in England and Northern Ireland.

5.7

Equality and diversity

Information regarding equal opportunity for students can be found on the UEA Calendar.

The Human Resources web pages contain policies, statements, procedures and action plans relating to the provision of equal opportunities with respect to age, race/ethnic origin, gender, religion and belief, sexual orientation, and disability.

5.8

Health and safety

Information regarding the University’s health and safety policy can be found on the University Safety Service web pages.

Estate management

The Estates & Building Division web pages contain information regarding:

• Policies and strategies; including  UEA’s Environmental Policy and Conservation Development Strategy
• Facilities/services; including building maintenance, grounds, security, travel and transport

5.10

Complaints Policy

The Learning and Teaching Quality Office web pages contain student appeals and academic complaints procedures.

The Human Resources web pages contain policies and procedures governing complaints and grievances by staff.

5.11

Records management and personal data policies

The Information Services web pages contain information regarding:

• ICT and security policies
• Data protection policies
• Records management policies

5.12

Research policy and strategy

The Research, Enterprise and Engagement Office web pages contain information regarding the University’s:

• Research Ethics Policy
• Research Services
• Research Ethics Committee (U-REC)
• Knowledge transfer and student/graduate placements
• Enterprise and commercialisation

The Intellectual Property regulations can be found on the UEA’s Calendar.

5.13

Charging regimes and policies

The Information Services web pages contain information regarding charges for information made routinely available.