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Requests for information

The Freedom of Information Act entitles individuals to request information that is held by the University.  The University is committed to promoting public understanding of its nature and activities via the systematic publication of all relevant information, and will make every effort to provide, where practical and permissible, additional information to members of the public in cases where routinely published information does not provide them with the information they require.

How to make a request for information

The University already makes public large quantities of the information that it holds, and a description of all that we publish is available in the Publication Scheme. The University’s responses to previous Freedom of Information requests are also published on our Disclosure Log. Before submitting any request you are advised to check the Scheme and Disclosure Log to determine whether the information you require is already available.

If you wish to make an enquiry about information held at the University and which does not seem to be already available, you should make the request in one of the following ways:

When we receive your request we shall instigate a search for the requested information. If we cannot determine what information you require, we shall contact you as soon as possible to clarify your request. Please note that the 20 working day 'clock' for responding to a request will only start once we have recveived a response to our request for clarification.

If we already publish the information you have requested, we shall send you details of how to find the information.

In all other cases, the information you need will be located and provided to you in your preferred format where possible. If the requested information constitutes a dataset, as defined by the Act, then the University will supply that dataset in a reusable form, so far as reasonably practicable. If the University owns the copyright contained in that dataset, it will be provided under the terms of a specific licence, usually the Open Government Licence (OGL).

Please note, however, that some information may be exempt from disclosure: should this be the case, we will provide what information we can and also provide reasons why the exempted information has not been released to you. Please also note that we may need to charge a fee to cover the costs of our search and any copying; until a fee is received, the requested information will not be released to you.

If you need any advice on your request, or you are unhappy with our response, please email or write to the Information Policy and Compliance Manager. Address details can be found on the contacts page.  

How to request Information about yourself

If you wish to make an enquiry about information that relates to yourself, please refer to our Data Protection pages for guidance on how to make a Subject Access Request.

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