An email service is provided for staff and for students both of which can be accessed on and off campus.
Email frequently asked questions
Email guidelines for effective communication
Email confidentiality notices
Email disclaimer notices
Reporting emails with inappropriate content
Microsoft Outlook Web Access (All users)
Students and staff can access their email on and off campus using Microsoft Outlook Web Access. Access is available at https://webmail.uea.ac.uk using your IT username and password. Read moreMicrosoft Outlook (Staff desktop)
Staff have access to a Microsoft Outlook client on their desktop and remotely giving them increased functionality including that to support working with others - email distribution lists, email contacts, calendar and tasks. Read moreAccessing your email via mobile devices
You can configure mobile devices to receive and send emails. Helpsheets on how to configure your device are available here. It is very important to read the information below about mobile device security.Mobile device security
For security reasons the use of a 6-digit PIN code or lock code is required for any mobile device set up with access to UEA email systems. This affects staff, postgraduate researchers and visitors.Read moreEmail forwarding
If you have a UEA email account (ie your email address ends in @uea.ac.uk) you can redirect your email to someone else while you are away from UEA, or automatically send a reply to people sending you emails. Read moreMailing lists
The University provides a mailing list service via its Microsoft Exchange system. Exchange offers a simple but secure mailing list service that can support UEA email addresses only. Read more.Handling and reducing junk / spam email
Unwanted email is a common problem. Frequently asked questions are available to help you handle and reduce it. There is also information about Canit which is spam filter system which enables users to refine their own spam filtering. Read moreHoax "phishing" emails
Phishing (pronounced fish’ing) is the act of sending an email to a user falsely claiming to be from a legitimate source (such as UEA IT Helpdesk) in an attempt to acquire sensitive information such as usernames, passwords and credit card details. As a matter of good practice NEVER SEND YOUR PASSWORD IN AN EMAIL. ANY EMAIL WHICH ASKS FOR YOUR PASSWORD IS A HOAX. Read moreFurther information
Email helpsheetsEmail frequently asked questions
Email guidelines for effective communication
Email confidentiality notices
Email disclaimer notices
Reporting emails with inappropriate content
