The University of East Anglia is seeking applicants for the part-time (0.6 FTE) position of Enquiries Assistant in the Recruitment and Outreach Department.

The Enquiry Handling Team is responsible for responding and communicating with applicants and enquirers to the University. The Team works in a fast-paced environment and deals with large numbers of enquiries on a daily basis. The role requires excellent customer service skills as well as good organisational skills in order to prioritise workload and respond to enquiries in a professional and timely manner.

Closing date: 12 noon on 15 February 2013.

Further particulars and an application form can be obtained from the links below or by calling 01603 593493.

Job Description

Guidelines for Candidates
Guide to working at UEA and living in the surrounding area

Application Form in Word format
Equal Opportunities Monitoring Form in Word format

Application Form in PDF format
Equal Opportunities Monitoring Form in PDF format

The Application Form:

• can be downloaded in Word format to be completed electronically, then saved and sent as an email attachment to hr@uea.ac.uk or
• can be downloaded in Word format to be completed electronically, then printed and posted to the Human Resources Division, University of East Anglia, Norwich, NR4 7TJ, or
• can be downloaded in PDF format and printed to be completed by hand and returned by post to the Human Resources Division at the address shown above.

Notes:

• Please note that an Equal Opportunities Monitoring Form must be completed and returned with ALL applications, whether submitted by post or email. If submitted by email, the Equal Opportunities Monitoring Form must be sent as a separate document/attachment to the Application Form.

• The Equal Opportunities Form will be detached from the received application before short-listing takes place and will not form any part of either the short-listing or decision making process.
• Adobe Acrobat Reader is required to view PDF documents and if necessary can be obtained free from the Adobe website.