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Contact Us

Visitor Information 2018

We hope that the information below helps you to plan your visit to FLY, but please get in touch at fly@uea.ac.uk if you'd like to ask us anything else!


Key dates for your diary

  • Tuesday 1 May - Booking opens at www.uea.ac.uk/fly
  • Wednesday 6 June - Competition closing date
  • Friday 8 June - Your deadline to amend or cancel bookings (after this date we will be unable to refund ticket costs). We will continue to accept bookings after this date if places remain.
  • Monday 18 June - Reminder and final information emailed to your school
  • Monday 9 July – Festival launches with the Sixth Form Day
  • Tuesday 10 - Friday 13 July – author readings and workshops for 11-16 year olds

Our booking procedure

You can apply for places from Tuesday 1 May at www.uea.ac.uk/fly

Places on all events will be offered on a first-come, first-served basis - we will take bookings up to the week before FLY if places remain. You will be notified by email within 3 working days whether your booking has been successful. If your requested event is available you will be sent a booking confirmation email along with some information to help you plan your visit. If the event you have requested is fully booked we will aim to offer you an alternative where possible.

If you need to cancel or amend your booking, you must do this by Friday 8 June. Refunds will not be offered to individuals who have booked and paid after this date. After 8 June we will invoice schools for the total value of places booked and a refund will not be offered for cancelled places.

Schools can book up to 60 places for the author talks/readings and 4 places per workshop. The workshops are typically for 15-20 students, so we have capped places to allow for a range of students to take part in each session. Please note that a session that can hold a large audience will be available during each of the time-slots, so please don't worry if your students do not get a place on a workshop.


Event cost

Places for daytime author talks and workshops are £3.50 per student unless specified otherwise.  Unfortunately adults/school staff will not be able to attend the workshops, but are very welcome to join the author talks. One free adult may attend per 10 students and one parent may accompany a child free of charge. Additional teachers/parents will need to pay for tickets. 

 

FREE places

We are committed to making FLY accessible for all and are able to offer a limited number of FREE places to students who are in receipt or eligible for Free School Meals, who are in Care of the Local Authority, who have a disability, mental illness or learning difficulty or who have a household income of less than £25,000. Please indicate how many students are eligible for free places when booking. If this is not possible, please do this before 8 June when we will invoice the school. Evidence may be requested. These places will be offered on a first-come, first-served basis. Support with travel costs may also be available, contact fly@uea.ac.uk.

Pre-visit information

We will send you basic information to help you plan your visit with your booking confirmation. This will include parking details, maps and directions.

Lunches

Snacks and refreshments will be available from the FLY Festival Café in the Julian Study Centre and from our other campus cafes and shops. You are welcome to bring packed lunches and eat these in the Julian Study Centre or outside. A lunch room will be available in the case of bad weather.

Risk Assessments

A full risk-assessment has been carried out for the Festival. If you would like a copy, please email fly@uea.ac.uk

Supervision

All daytime workshops and author talks will be supervised by enhanced DBS checked staff and/or student ambassadors. We expect school staff to be responsible for their students between sessions and to arrange meeting points etc and can not be responsible for students outside of workshops and talks. We welcome sixth form students to attend unaccompanied by teachers.

Accessibility

The FLY Festival is open to all students aged 11-18. Our venues are wheelchair accessible. We will take all reasonable measures to make sure that all students have an enjoyable experience with us. Therefore, please let us know if any of students require extra services by emailing fly@uea.ac.uk with as much notice as possible.

Book sales

Author books will be available to purchase after each talk. Waterstones will be at the Festival with their bookstalls.  Authors will sign books following their talks, but will be unable to sign anything other that their books!