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Public Transport

Reliable, frequent bus services are a key factor of any successful Travel Plan. With the exception of most rural bus routes, services are operated on a commercial basis. This makes it difficult for the Passenger Transport Authority or the University to control fare levels or provide new services. This does not mean we should give up. The University has and continues to work closely with First Eastern Counties to make improvements to services.

Travel to campus - A mapmovie


Focus on First Bus

The University has always worked in close partnership with First Eastern Counties to improve the quality of services for those who work or study on the main campus or at the Edith Cavell Building. As part of this on-going commitment the University and First Bus are looking for volunteers to attend a focus group.

The meeting will take place on Wednesday 12 March at 1.00 pm for approximately 1 hour (a sandwich lunch will be provided).

Dawn Dewar, Transport Co-ordinator said

“First Bus & I feel it is important for passengers to have a say in the quality of the services they receive. We have had focus groups in the past so know the value of hearing directly from passengers.

Dawn went on to say “it is important the group is reflective of the University as a whole and we are looking for a good mix of staff and students including in particular international and Nursing Science students and those who travel from outside the city”.

Volunteers should be regular bus users, objective, able to see the big picture, comfortable taking part in group discussions and want to make a positive contribution to service improvements.

If you are interested in being part of the group please email and include “focus group” in the subject bar. Please tell also include if you are a member of staff or a student, your School/Division, which First Bus Services you regularly use as we would like to ensure all routes are covered in our discussions and why you would like to take part in the group.

Important News: Lost/Stolen Bus season Ticket Insurance

The company currently providing bus pass insurance - Travel & General - has announced it will no longer be selling insurance policies for staff and student passes.

Anyone who has already purchased insurance prior to March 1 is still insured, and will be until their policy runs out. If anyone has a claim, they should contact First Bus via the contact form on their website at

A Travel & General statement said: “Travel & General has ceased providing season ticket insurance as it is no longer viable for us to do so. If you have purchased a policy and need to make a claim, please contact FirstGroup and they will administer your ticket replacement.”

If you are about to purchase a new or replacement ticket you may be able to extend your home contents insurance to cover lost or stolen tickets.

Konect Bus 9: Wymondham to UEA via NNUH

Please note the following information provided by Konect Bus in respect of changes to this service:

“Service 9 was changed in January and the peak period only buses were withdrawn from the Campus due mainly because of traffic congestion in the area and very low numbers using the bus from UEA. This was causing a knock on effect at the Hospital and to improve reliability from there buses were withdrawn from UEA.
The off peak service still operates as before.”

 timetable for service 9 or visit: for detail of other services.

Staff and students are set to save again in the coming year with great prices on a variety of passes for First Buses in Norwich and Norfolk.

By offering up to 65 per cent off the recommended retail price of a ticket, staff and students saved over £2 million in 2012/13.

For 2013/14, the passes will be priced as follows:

- Annual Zone 1 to 5 tickets (serves Norwich city and areas including Attleborough) - £215
- Trio (not valid for use in July & August) - £199
- Network (Any First eastern Bus Service including journeys on X1 and some services in Suffolk and Cambridgeshire) - £385

Insurance for the above tickets unchanged at £25. They will go on sale from June 1.

Dawn Dewar, UEA transport co-ordinator, said: “The season tickets represent a huge saving for staff and students on the cost of travel not only to and from campus but also for shopping trips, nights out or to explore the wider Norfolk area; given the price of fuel and increases to other operating costs we are really pleased that the price of the tickets has only risen slightly this year.”

As part of the negotiations it was agreed at the request of students that the Trio ticket would remain on sale throughout the year and there would be no increase to the cost of insurance.

Looking forward the team is developing an on-line ticket purchase system, in the first instance for renewals but longer term for all purchases. This would allow students to purchase their tickets without needing to attend campus. It is anticipated the renewals system will be implemented at the start of the new academic year.

PLEASE NOTE: Staff may purchase their season tickets via deduction from salary only if they have a permanent contract with the University; we are sorry but this method of purchase is not available to casusal staff. Follow this link for an application form:

Zero Tolerance Policy for Those Caught Selling or Using Forged Tickets

Even though the season tickets greatly reduce the cost of travel and represent real value for money during academic year 2011/12 a number of forged tickets were retrieved by eagle eyed drivers and inspectors and evidence exists the problem may be more wide spread.

Steve Wickers, Commercial Manager, First Bus told us “the price we are able to provide to the University is linked to the volume of sales; forged tickets will undermine the ability to provide the best price and this in turn may have a negative effect on the vast majority of staff & students who are honest”.

The University in conjunction with First Bus are clear that the forging or selling of forged tickets will not be tolerated. Any member of the University found selling or using a forged ticket may be prosecuted as well as being subject to the University own disciplinary measures. First Bus will be deploying additional staff this academic year to catch those intent of defrauding First Bus and UEA.

Buses depart from Stand "V" on Castle Meadow and Stand "D" on St Stephens.

Make the Connection, Bus Service 25X. 

Bus Service 30Every 12 minutes, limited stop, fast, frequent & reliable 

Travelling from outside Norwich?  Fed up with the cost driving? Then why not make the connection and  benefit from low cost bus travel and fast frequent connections to the University from the rail Station, City Centre and Newmarket Rd?

Provided in partnership with First Bus, Service 25X, operates term time, morning and evenings connecting Attleborough, Wymondham,  Thorpe St Andrew and many more popular Norfolk towns and villages to the University every 12 minutes.  Connect with service 30 at the rail station, city centre or Newmarket Rd.  Annual season ticket prices are just £210 for zones 1 to 5 which includes Attleborough and £340 for the network pass which includes Gt Yarmouth. 

Make the connection, for a timetable click here


From - To



Norfolk & Norwich Hospital - Sprowston

Cringleford & City Centre


Attleborough to Spixworth

Wymondham, NNUH, Newmarket Rd and Norwich


Attleborough to Norwich

Wymondham, NNUH, Newmarket Rd and Norwich


Wymondham to Wroxham

Hethersett, Newmarket Rd, Norwich Dussindale and Salhouse


Wymondham to Wroxham

Hethersett, Newmarket Rd, Norwich and Dussindale


Wymondham to Blofield Heath

Hethersett, Newmarket Rd, Norwich and Broadland Business Park


Wymondham to Lingwood

Hethersett, Newmarket Rd, Norwich and Broadland Business Park


Peterborough to Lowestoft

Wisbech, King's Lynn, Swaffham, Dereham, Easton, Norwich, Acle & Great Yarmouth

For all First Bus timetables please follow this link:

Coach Services

National Express provide coach services to London (service 490) and all major airports (service 727) with a pick up/set down point located in the lay-by outside the ZICER building.   Please visit for further information and booking or buy your tickets at the Union of UEA Students Travel Shop on campus.

The campus is also served by who operate a twice daily service to London.  Tickets start from £1.00 one-way.  Book on-line at



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