Contact our Helpdesk to:

• Report a breakdown or fault
• Organise for keys to be cut
• Request portering
• Ask for an estimate for works to be carried out

01603 (59)2121 -24 hours a day or email jobdone @uea.ac.uk  
 

Contact our Customer Service Manger or Customer Liaison Officer to:

• Find out about Estates works and activities
• Get in contact with the right person
• Formally raise your concerns
• Discuss charging queries

Corinne Ashwell- Customer Service Manager.-(01603) 593840 or email c.ashwell@uea.ac.uk                                
Justin Rhys- Customer Liaison Officer-(01603) 593778 or email j.rhys@uea.ac.uk  
 

Use our self- service email system to: 

• Check on the status of a maintenance job
• Find out if a job has been reported
• Chase up a job
• Check if there are any access issues that may affect those with mobility impairment

Email estates.helpdesk@uea.ac.uk    (Type the word *help* into the subject heading-no other text required) 

Follow us on Twitter http://twitter.com/UEA_Estates

To find Who's Who in Estates? Click Here 

Need to know about your lease or licence?
For information about the negotiation of leases, way leaves, licensing etc, contact John Wilson

Planning on holding an event or a BBQ in UEA grounds?
For information   http://www.uea.ac.uk/estates/Campusservices/information-%26-facilities/BBQs