We provide heating to our buildings aiming to maintain between 19 & 21 degrees centigrade during normal working hours (defined as between 8am & 6pm). This is in line with the official UEA guidelines. We also endeavour to provide heating to our residential buildings to maintain between 19 and 21 degrees centigrade for a sustained period during any 24 hours. The University does not provide heating or cooling to cater for extreme or seasonally abnormal weather conditions of either hot or cold. Air conditioning is only provided in Laboratories and IT server rooms.
Any problems regarding heating, or requests for alteration to heating times due to prolonged changes in working patterns, should be requested through the Helpdesk on 01603 (59) 2121 or email jobdone@uea.ac.uk
The introduction of additional heating or cooling sources by individuals or sections is not permitted, the Estates division will supply temporary electric heating or cooling in line with UEA guidelines.
The use of desk fans is permitted and these can be purchased by individual schools and departments from University central stores, or from local suppliers such as B&Q.
To ensure that we are consistent in our approach to heating faults we follow this process
Heat investigation process
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