This module is an introduction to some of the fundamental concepts associated with theories of intercultural communication. Since norms of behaviour are culturally defined and varied, the beliefs and values which underlie a culture's worldview will be examined from a variety of perspectives. Indicative topics are expected to include how culture is defined; models of explanation of cultural difference (such as the theories of Hofstede and Tropenaars); notions of identity (personal, group, national) and 'otherisation'; stereotypes and prejudice; verbal and non-verbal communication; miscommunication and intercultural conflict; acculturation and culture shock, etc. The module is relevant to students from a variety of backgrounds and with varied interests and will provide useful background for the module 'Intercultural Communication in Practice'.